Vice President, Central Controls - Tampa, United States - Citi

Citi
Citi
Verified Company
Tampa, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

VP, Central Controls - EUC Metrics - C13


The Central Controls Office is responsible for the development of consistent control frameworks and the subsequent efforts to align front line controls and monitoring to these new standards across the Enterprise.

The group partners with the In-business Risk and Control teams to develop consistent approaches and practices which ensure the right checks and balances are in place to minimize risk.

This includes driving front line controls remediation and control risk execution throughout the enterprise and monitoring effectiveness.

The Central Controls End User Computing (EUC) Governance group provides end-to-end management of the EUC program for Citi.

The EUC Metrics Team is responsible for providing accurate EUC reporting across multiple senior management forums on a timely basis.

The
Central Controls EUC Metrics Lead is responsible for design, production and automation of metrics, as well as establish and drive consistent oversight and governance across the scope of reports owned by the EUC Metrics team.

As a part of the EUC Governance group, this position will also support implementation and/or end-to-end execution of well-controlled EUC governance processes (including requirements for tools, operational risk drivers), definition, deployment and/or compliance with EUC Policy, EUC Standards, IT-enabled Smart Solutions (ITeSS) Standard, governance structures, EUC risk issue management, EUC controls framework, including metrics to enable businesses and functions to adopt EUC & ITeSS governance.


Responsibilities

  • Design and produce EUC Program metrics, including EUC Consent Order Exit Metrics, EUC Policy Conformance metrics, and ITeSS Standard Conformance metrics.
  • Drive automation of EUC Reporting though engagement with dashboard automation teams.
  • Define data dictionary, develop consistent and standard data attributes, leading to delivery of actionoriented EUC Scorecard
  • Escalate data discrepancies and/ or errors in source systems at appropriate forums, responsible for ensuring root cause is determined and remediated.
  • Prepare and present recurring updates for executive management; tracking progress and issues that arise due to lack of automation and facilitate work plans to enable course correction to a simplified solution.
  • Provision forward looking metrics for EUC stakeholders including Business/ Function EUC Leads/ Champions for proactive outreach with EUC Owners to avoid noncompliance
  • Support EUC Program risk reduction efforts through execution of tasks and timely completion of deliverables related to Regulatory Business Critical Milestones (RBCMs).
  • Provide Program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the Firm. This is a global role that will collaborate with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense.
  • Partner with stakeholders to design, implement and monitor remedial action plans in support of regulatory requirements/commitments, Consent Order (CO) initiatives and selfidentified issues.
  • Lead strategic control and governance process reengineering initiatives including the design and build of process flows, tooling, and operational frameworks.
  • Draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC & ITeSS program. This includes annual reviews, soliciting and incorporating feedback to improve documentation over time.
  • Partner within relevant team members within EUC Enterprise Governance i.e., Policy & Standards, Training, Communications, Quality Assurance, Transformation, Reporting, and Tooling & Technology teams to identify areas for improvement and provide input to the EUC training program, EUC tooling development and process improvements for the EUC Program.
  • Manage entitlements, functional IDs, and various accesses in support of the EUC program. This includes EUC Champion Access, SharePoint access, Records Management, etc.
  • Work with senior leaders and their teams across the various Businesses and Functions to include Second and Third Lines of Defense and assist with conducting these reviews as needed.
  • Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks.
  • Review regulatory changes and assess the impact and implications to Businesses/Functions to determine the applicability to the EUC program.
  • Lead and support development of EUC communications on key risk and control topics and initiatives.
  • Other duties as assigned.

Skills

  • Proven track record in supporting a global / regional metrics program for a large organization.
  • Demonstrated ability to think strategically and 'connect the dots,' be detailoriented, and manage competing priorities including
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