Chief Information Officer - Indianapolis, United States - RR USA Inc

Description

POSITION PURPOSE

The Chief Information Officer (CIO) will lead the organization's ongoing commitment to support and promote the strategic use of informatics and information technology that advances the overall mission of the organization. Reporting to the President & CEO of Regenstrief Institute, the CIO will lead and manage The Institute's Research Data Services (RDS) and Research Data Security functions.

The Regenstrief Data Services team provides access for research to the Indiana Network for Patient Care (INPC), which contains 13 billion data elements from more than 100 hospital systems and thousands of providers across the state. The INPC database is updated in near real-time and includes more than 20 million unique patient records. Most (96%) Hoosiers have an encounter within the INPC database and Regenstrief Institute has exclusive access to these data for research purposes and serves as the state's honest linkage broker for these data. In addition, Regenstrief Data Services is the central hub for data access for the main health system across the state: IU Health, as well as the Indianapolis-based safety-net health system Eskenazi Health.

The CIO serves as the principal technology leader for the organization and its customers including Indiana University and the Indiana University School of Medicine departments, centers, and key partners, by providing the vision and leadership for developing and delivering high-quality data, information, and services to external customers along with oversight of internal IT strategies and initiatives as they fit within the broader enterprise of key partners, including the Indiana Clinical and Translational Sciences Institute, IU Health, and Eskenazi Health. The position scope is inclusive of all technology and data services functions as they relate to research data and security. This necessitates a high level of familiarity with various internal and external stakeholders and a commitment to meeting the diverse information and communications needs that exist across the organization.

Prefer a candidate who can work a hybrid schedule (with two to three days in the office) but will consider fully remote candidates as well.

POSITION ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

• Responsible for the strategy of information-related product and data services offerings of Regenstrief Institute to customers and internal and external stakeholders, along with a multi-year roadmap for developing and improving these offerings.
• Responsible for the quality of, and customer satisfaction with, information and services delivered.
• Responsible for developing, strengthening, and maintaining collaborations, for acquiring, integration, and sharing of data among all internal and external stakeholders to advance the organization's mission. Specifically, the key partnerships include but are not limited to Indiana University Indianapolis, Indiana Clinical and Translational Sciences Institute (CTSI), Indiana University Melvin and Bren Simon Cancer Center, Department of Biostatistics and Health Data Sciences, Richard M. Fairbanks School of Public Health, Indiana University-University IT Services (UITS), Luddy School of Informatics, Computing, and Engineering, and the Indiana Health Information Exchange (IHIE).
• Develops and recommends a strategic direction for research information technology functions, gauge and anticipate the diverse needs of internal and external stakeholders, monitor trends and innovations in the industry to meet those needs.
• Develops and implements strategic long- and short-term technology plans for meeting the needs of both internal and external stakeholders; and making actionable recommendations to the President & CEO.
• Ensures high-quality IT data quality and security, risk management, disaster recovery and business continuity planning processes are in place and receive regular review for currency and adequacy.
• Supports development of scientific research projects, including writing portions or entire intramural and extramural grant applications.
• Maintains an active portfolio of federally-funded research contracts and grants, such as the NC3 Collaborative and other national, regional, and local linkage honest broker activities (estimated to represent ~30-40% of effort).
• Represents the Regenstrief Institute, as asked, in relevant IT committees and similar forums nationally and regionally.
• Exercises diligent evaluation and careful budgetary management, including budget preparation and the ability to analyze and resolve complex issues.
• Develops, manages, and organizes technology talent that is structured to efficiently deliver services across the organization and enterprise.
• Develops, implements, and oversees strategic technology policies throughout the organization.
• Maintains the integrity and strategic development of the organization's information infrastructure, and the systems infrastructure for mission critical functions.
• Provides leadership, guidance, and supervision to CIO direct reports (4 directors, who manage 28 team members). Ensures quality deliverables of reports to partners and stakeholders. Manages annual IT personnel Performance Appraisal process and completion.
• Approves, prioritizes, and controls the IT project demands; negotiates prioritization and timelines as appropriate and necessary.
• Ensures the security of IT systems and ensures operations adhere to applicable laws and regulations.
• Cultivates and manages strategic relationships with a diverse group of both internal and external stakeholders and delivers efficient customer services.
• Performs other duties and functions as assigned.

DECISION MAKING

The decision-making competency focuses on how much one is expected to make decisions when performing the work. It is directly aligned with the performance autonomy competency. Related responsibilities include:

• Effectively prioritizes tasks to meet established deadlines.
• Seeks feedback from others including both internal and external stakeholders as necessary to ensure decisions do not conflict with business/research needs.
• Uses independent judgment and decision-making to complete work on time and within compliance.
• Escalate issues to President when needed.

CREATIVITY

The creativity competency focuses on the amount of design, development, and problem-solving creativity expected in the role. Related responsibilities include:

• Ability to interpret and apply complex government regulations and contractual terms
• Identify and provide input on potential operational improvement
• Design and implement analysis to answer tough questions regarding the financial viability of future initiatives
• Proactively evaluate and resolve problems
• Invent new methods and technologies

TEAMWORK AND MANAGEMENT

• Successfully liaise between a diverse group of faculty, staff, and internal and external stakeholders
• Foster and sustain a culture of quality among the team members.
• Advise executive leadership related to processes, policy development, quality control, and strategic initiatives
• Represent the Institute in a professional manner.
• Attend executive leadership and retreats as required.
• Perform all tasks to company standards without continuous direct supervision.
• Seek input and feedback from team members to improve individual work activities.
• Serve as a resource to team members.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and/or EXPERIENCE

• Requires a minimum of a bachelor's degree and at least ten (10) years of successful professional leadership in informatics, IT, biomedical research technologies, data management, preferably in industry research and/or higher education environment. A higher degree (Master's and/or doctoral degree in biomedical informatics, clinical informatics, or related field) is preferred.
• Requires experience writing federal grants and contracts and participating and/or leading research related to electronic medical record data, linkage honest broker services, health data standards and interoperability, and other similar research fields.
• Requires extensive experience with personnel management, strategic planning, and leading a business unit/department, including experience managing and leading a diverse team.
• Requires significant experience in all aspects of supporting digital and information technology planning, development, and implementation, including but not limited to enterprise resource planning, systems architecture, database administration, electronic health records, data standards, quality control, data quality, healthcare and research systems interoperability, security, and compliance issues
• Requires excellent verbal and written communication capabilities, a commitment to services, and excellent presentation skills
• Requires excellent analytical and organizational skills, with an attention to detail
• Requires the ability to manage multiple tasks simultaneously with attention to deadlines.
• Requires the ability to create and maintain collaborative working relationships and governance with a diverse set of stakeholders, both internal and external.

Related expectations include:

• Is familiar with advanced concepts, practices, and procedures in: o Quality control, quality improvement methods
  • Informatics methods, tools, and resources
  • Data quality, security, system design, and research
  • Data management and collaboration tools
  • Office and administration procedures
  • Standard office equipment software applications
  • Customer relationship management
  • Data privacy practices and laws
  • Managing data services requests
  • Experience with National Institutes of Health (NIH) and/or federal requirements for cyber-compliance
  • Experience with academic research units (e.g., Indiana CTSI, Cancer Center or equivalent NIH funded Center)

LANGUAGE SKILLS

• Ability to gather, organize, and document relevant information
• Ability to read, analyze, and interpret technical procedures, and/or government regulations.
• Ability to write professional correspondence
• Ability to effectively present information in one-on-one and group settings to stakeholders, customers, clients, and other employees of the organization
• Ability to interact and verbally communicate with staff, program personnel, clients, and funding agencies.
• Ability to assist others in writing relevant portions of grants and manuscripts as needed

REASONING ABILITY

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to solve practical problems
• Ability to deal with stressful situations and competing demands effectively
• Ability to think logically to troubleshoot, analyze situations, and make sound decisions.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This position requires the physical ability to work 40 or more hours per week, including the flexibility to work extended hours as necessary to meet organizational needs
• This position requires the ability to sit and/or stand for extended periods of time
• This position requires the manual dexterity to operate a keyboard and pointing device
• This position requires the ability to travel around campus or to outside meetings as necessary
• This position requires the ability to perform focused work with close attention to detail
• This position requires excellent speaking, writing, and listening skills
• This position requires some physical activity, such as pushing, pulling, lifting, carrying, and moving (up to 10 pounds)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This work is fast-paced and deadline-oriented and requires a flexible work schedule
• The use of a computer, business office equipment, and other machinery is necessary
• This position requires working as a team member and independently
• This position requires working and interacting with others, both in person and through phone, e-mail, and written correspondence

BENEFITS OF WORKING HERE

• Work with a variety of diverse professionals in the healthcare industry
• Free parking
• Paid holidays, vacation, and sick time
• Group Life and Voluntary Term Life insurance
• Long-term and Short-term Disability plans
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• 403b Retirement Plan with gracious employer contributions
• Fitness program
• Pet insurance
• Qualified employer for loan forgiveness

REGENSTRIEF INSTITUTE REQUIRES ALL EMPLOYEES TO RECEIVE THE INFLUENZA VACCINATION ANNUALLY UNLESS APPROVED FOR EXEMPTION.

Anticipated Salary Range for position is $220,000 - $275,000.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)