Case Manager - Downers Grove, United States - DuPagePads
Description
Case Manager - Client Service Center
Reports to:
Supervisor, Client Services
Responsibilities:
(to be performed with or without reasonable accommodation):
- Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
- Screen and assess participants who use the Interim Housing/client service center system.
- Provide individual case management to participants to establish goals and objectives.
- Work with participants at the Empowerment Center, shelter, and in the community, as necessary.
- Work with participants to develop individual transition and employment plan.
- Provide appropriate referrals to community services.
- Prepare and maintain accurate confidential case files, contractual compliance and paperwork, and status reports.
- Provide and/or insure support and enrichment programs to assist participants, including facilitation of groups at the Empowerment Center, as needed.
- Advocate for increased community education, relationships, and solutions to benefit our client population.
- Participate in weekly Client Service Center meetings, weekly supervision meeting, and monthly Staff Meeting.
- Attend community meetings to network and develop resources for program participants.
- Other duties as assigned by supervisor.
Knowledge, Skills and Abilities:
- Excellent engagement skills.
- Effective written, oral, and crisis intervention skills.
- Strong organizational skills with attention to detail.
- Ability to think conceptually and to be creative.
- Strong interpersonal skills.
- Problem solving skills.
- Ability to plan and analyze.
- Ability to work independently and work as part of a team.
- Computer literacy in word and excel.
- Knowledge of issues related to homelessness, poverty and Mental Health preferred.
Qualifications:
- Bachelor's degree in Social Work or related field.
- Experience in case management
- Experience in issues related to homelessness, poverty, and mental health preferred.
- Experience with substance abuse and/or having CADC certification preferred.s.
Classification Status:
Full‐time non‐exempt
Hourly Rate:
$21.00/hour
We are an Equal Opportunity Employer
We offer a very competitive benefits package including medical, dental and vision insurance, short term and long term disability, life insurance, generous Paid Time Off, and SIMPLE IRA retirement plan.
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