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Service and restaurant specialist
3 weeks ago
Velocity Solutions Ridgeland, United StatesThe privately owned Parkhotel Heilbronn GmbH & Co KG is located in the heart of Heilbronn, next to the Stadtgarten and opened in the fall of 2020 after a 3-year construction phase. · The hotel offers 174 comfortable and design-oriented guest rooms in various categories, including ...
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Guest Service Specialist
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Mister Carwash Ridgeland, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
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Building Services Specialist
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Virginia Farm Bureau Mutual Ridgeland, United StatesAre you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Building Services Specialist.Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment, work-li ...
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Customer Service/ Call Center Specialist
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Morgan White Group Ridgeland, United StatesThe Customer Service/ Call Center Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering incoming calls from the customer ser ...
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Customer Service/ Call Center Specialist
1 week ago
Morgan White Group Ridgeland, United StatesJob Description · Job DescriptionThe Customer Service/ Call Center Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering inc ...
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Customer Service/ Call Center Specialist
1 week ago
Morgan White Group Ridgeland, United StatesThe Customer Service/ Call Center Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering incoming calls from the customer ser ...
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Entry Level Vehicle Service Specialist
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Valvoline Ridgeland, United StatesValvoline - JobID: [Automotive Technician] As a Vehicle Service Specialist at Valvoline, you'll: Help keep the guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles; Change oil; Check and refill fluids ...
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Entry Level Vehicle Service Specialist
1 week ago
Valvoline Ridgeland, United States Part timeValvoline - JobID: [Automotive Technician] As a Vehicle Service Specialist at Valvoline, you'll: Help keep the guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles; Change oil; Check and refill fluids ...
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Senior Physician
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Omega Ventures Ridgeland, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will be informed about exclusive and unpublished job opportunities · You will be relieved b ...
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Elderly Caregiver
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Orion Innovations Ridgeland, MS, United States Freelance**Who We Are** · Impuls - a fair and efficient partner We stand for family-friendly work and have been awarded the Hamburg Family Seal. As the only personnel service provider, we have been awarded "Hamburg's Best Employers" eight times in a row. · **Join Our Team** · **Nursing As ...
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beBee Handyman Tuscarawas, OH, United States FreelanceI am in need of an Estate Lawyer with the following characteristics in Tuscarawas, OH:Why do you need a specialist in estate law? · To handle an inheritance · Is there a will? · No · Do you need any additional services? · I only need a notary and do not require a lawyer · When do ...
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beBee Handyman Dennison, OH, United States Freelance"I am experiencing health problems related to my spine, osteoarthritis, and fibromyalgia. I also have issues with alcohol consumption and family matters, and it is becoming overwhelming for me. Regards. What does the patient feel? · Alcohol, depression · What type of specialist i ...
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Nursing specialist in outpatient care
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NovaWorks Bruce, United StatesAbout us · The AWO Sozialstation gGmbH is an outpatient care service in Langenfeld that enables a largely independent life in familiar surroundings through holistic, needs-oriented care. With a passion for the profession and sound professional knowledge, we support people in thei ...
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IT Service Desk Specialist für unsere Kitas
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Kita Personal Jackson, United StatesAb sofort | 100 % unbefristet | bis EG 9b TVöD · DAS MACHT DICH AUS · Deine Lösungskompetenz und Deine Motivation zum "einfach. anders. machen." ist gefragt Gemeinsam mit unserem Team bewältigst Du als IT-Service Desk Specialist die täglichen Herausforderungen im 1st Level Supp ...
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Customer Service Specialists
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Field Service Specialist
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Zoetis Flowood, United StatesStates considered: Mississippi, · Role Description · POSITION SUMMARY: · The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis. This will be accomplished through execution of our Best-in-Class Customer Service Programs. This position ...
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Guest Service Specialist
5 days ago
Mister Carwash Jackson, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
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Guest Service Specialist
5 days ago
Mister Carwash Jackson, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
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Occupational physician
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ZephyrTech Gluckstadt, United StatesIf you encounter technical problems while filling out the application form, we recommend using an up-to-date version of Chrome, Firefox, Safari, or Edge. · Occupational Physician / Medical Specialist in Training (m/f/d) · Starting immediately, permanent full-time position at our ...
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Temp Support Services Specialist
1 week ago
DATASOFT TECHNOLOGIES Jackson, United StatesTemp Support Services Specialist · Onsite · About the Job: Duration: 6 months contract · Location: Rolling Fork, MS · Pay rate: Hourly, depending on experience · Job ID: RFQ · Qualifications: · Contractor must be proficient in office administration duties including mail ...
Customer Service Specialist - Ridgeland, United States - Service Experts
Description
This is a job for a Customer Service Specialist position with the company located in the Ridgeland, MS area.Job Summary:
The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution.
Responsibilities:
Answers incoming phone calls from customers and assists call or routes call to appropriate person. Maintains good customer relations and ensures that all calls meet Service Experts' standards.
Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions).
Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues. Maintains customer records by updating account information. Accurately dispositions call in call monitoring software. Adheres to CPI compliance regulations when taking payments over the phone. Updates capacity planner whenever calls or booked, rescheduled, or cancelled. Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response. Communicates with customers on the status of service calls. Assists with dispatching as needed. Continually maintains working knowledge of all company products, services, and promotions. Working with dispatch to improve accuracy in scheduling and speed of response. Reliable attendance and on-time job performance. Performs similar/other duties as needed or assigned.Qualifications:
High school diploma or equivalent with 1 year experience working in customer service or another customer-facing environment. Experience or training the use of computers and related systems in an administrative office environment. Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills. Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns. Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment. Ability to make decisions based on established guidelines and procedures. Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence. Effective organizational and time-management skills. Must be able to prioritize work based on service demands. An understanding and knowledge of the HVAC/Refrigeration Industry is an asset.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.