A Field Services Engineer is a professional who provides technical support and assistance to clients in the field - Swifton, United States - Crimson Solutions
Description
Field Service Engineer (m/w/d) in Swifton
Start: October 2024
Duration: until with option for extension
Location: willingness to travel nationwide (no remote work)
Contract type: Swifton
Workload: 40 hours / week
Tasks:
- of IT systems / components / devices (rollout)
- Analysis, classification and resolution of 2nd level malfunctions of products and solutions in operation
- of customer requirements and evaluation with other service departments
- of customer training
- functional and hierarchical
- in the ticket system
- = working hours
- provided, travel and accommodation for training will be provided.
Your qualifications:
- Training as an IT specialist (system integration) or as a mechatronics technician / electrical engineer and 2 years of vocational training in technical field service or at least 5 years of experience in similar areas
- Knowledge of client / server environments and
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