- Patient Ally: Serve as the go-to person for patients, providing a friendly and supportive presence throughout their healthcare experience. Act as their ally, offering a listening ear and emotional support during challenging times.
- Care Navigator: Help patients navigate the labyrinth of the healthcare system, offering guidance on accessing services, finding healthcare providers, and understanding insurance coverage. Simplify complex medical jargon into clear, understandable language for patients and their families.
- Holistic Assessment: Conduct thorough assessments of patients' physical, emotional, and social needs to develop comprehensive care plans. Collaborate with healthcare professionals, including doctors, nurses, and therapists, to ensure all aspects of patient care are considered.
- Resource Guru: Connect patients with community resources, support groups, and educational materials to enhance their overall well-being. Identify financial assistance programs, transportation options, and other resources that can remove barriers to care.
- Treatment Coordinator: Facilitate communication and coordination among healthcare providers, ensuring a seamless flow of information. Schedule appointments, arrange consultations, and follow up on referrals to ensure patients receive timely and appropriate care.
- Problem Solver Extraordinaire: Address challenges that arise during the healthcare journey, such as insurance denials, scheduling conflicts, or medication issues. Advocate for patients' rights and find creative solutions to overcome obstacles.
- Empowerment Advocate: Educate and empower patients to actively participate in their healthcare decisions. Provide them with information about their conditions, treatment options, and self-care strategies to foster a sense of ownership and confidence.
- Strong interpersonal and communication skills to build trust and rapport with patients and their families.
- Ability to adapt to changing situations and navigate through uncertainty with grace.
- A natural problem-solver with the ability to think creatively and find innovative solutions.
- Previous experience in case management or healthcare coordination is a plus, but a genuine desire to make a difference is the true superpower we're looking for
- Join a supportive and dynamic team of healthcare professionals who value your contributions.
- The chance to make a real difference in the lives of patients and their families.
- Continuous development opportunities for personal and professional growth.
- Competitive compensation package and comprehensive health and wellness benefits to keep you at the peak of your powers.
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Case Manager - Reno, United States - Renown Health
Description
Do you have a passion for helping others and a knack for navigating the complexities of the healthcare system? We are seeking a dedicated Case Manager to join our team and provide vital support to patients in their healthcare journey. If you thrive on building relationships, solving problems, and making a positive impact, this role is for you As a Case Manager, you'll be the empathetic advocate who ensures patients receive the care they need while offering them the guidance and reassurance they deserve.
Responsibilities:
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain State of Nevada Registered Nurse licensure. Bachelor of Science in Nursing preferred.
Experience:
One year experience preferred as an RN. Case Management, Post-Acute experience and/or UR/QA experience preferred.
License(s):
Ability to obtain and maintain a State of Nevada Registered Nurse license.
Certification(s):
National Certification in Case Management (CCM) or Certified Managed Care Nurse (CMCN) preferred.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Teams, Excel, and Word. Must have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
