Computer Support Technician - Kalamazoo, United States - Western Michigan University

Mark Lane

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Mark Lane

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Description

Position Details:


  • Posting Summary

College

  • VP Student Affairs-DIV
    Executive Area
  • VP Student Affairs
    Department


  • DOSA-Information Services

  • Posting Detail Information

Posting Number

  • S746P
    Job Type
  • Full Time, Regular
    Pay Type
  • Nonexempt/Hourly
    Pay Grade
  • E
    Campus Location


  • WMU-Kalamazoo

  • Main Campus
    Salary Range
  • Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
    Number of Vacancies

General Summary

  • Provides support, installation, maintenance and repair for computer hardware and peripherals for assigned units.

Major Duties

  • Coordinates, troubleshoots and performs basic repairs for hardware and peripherals issues.
  • Assists endusers with instructional equipment in computer labs, classrooms and conference rooms.
  • Assists with operational tasks, unitspecific systems and networkrelated duties.

Minimum Qualifications

  • Associate's degree or two years' college coursework in a related field from an accredited institution.
  • One year's relevant experience.
  • End user support experience.
  • Strong interpersonal, written and verbal communication skills.
  • Ability to work irregular shifts and extended hours, including evenings and weekends.

Desired Qualifications

  • Relevant industry certification.

Special Instructions to Applicants

  • Internal applicants should use the WMU
  • Internal Application.
  • External applicant should use the WMU Application.

Additional Position Information

Physical requirements and working conditions

  • Office or other indoor work with mínimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
  • Work is generally performed in a welllit, temperaturecontrolled indoor environment with occasional exposure to the outdoors or any number of elements.

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