Computer Support Technician - Kalamazoo, United States - Western Michigan University
Description
Position Details:
- Posting Summary
College
- VP Student Affairs-DIV
Executive Area - VP Student Affairs
Department
- DOSA-Information Services
- Posting Detail Information
Posting Number
- S746P
Job Type - Full Time, Regular
Pay Type - Nonexempt/Hourly
Pay Grade - E
Campus Location
- WMU-Kalamazoo
- Main Campus
Salary Range - Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
General Summary
- Provides support, installation, maintenance and repair for computer hardware and peripherals for assigned units.
Major Duties
- Coordinates, troubleshoots and performs basic repairs for hardware and peripherals issues.
- Assists endusers with instructional equipment in computer labs, classrooms and conference rooms.
- Assists with operational tasks, unitspecific systems and networkrelated duties.
Minimum Qualifications
- Associate's degree or two years' college coursework in a related field from an accredited institution.
- One year's relevant experience.
- End user support experience.
- Strong interpersonal, written and verbal communication skills.
- Ability to work irregular shifts and extended hours, including evenings and weekends.
Desired Qualifications
- Relevant industry certification.
Special Instructions to Applicants
- Internal applicants should use the WMU
- Internal Application.
- External applicant should use the WMU Application.
Additional Position Information
Physical requirements and working conditions
- Office or other indoor work with mínimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a welllit, temperaturecontrolled indoor environment with occasional exposure to the outdoors or any number of elements.
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