- Minimum of a High School diploma or equivalent in addition to 1-2 years of customer service experience, healthcare background, or a combination of relevant experience, education, or training
- Demonstrated desire to assist others in need
- Strong telephone etiquette
- Basic office and computer skills are essential
- Outstanding verbal and written communication skills
- Exceptional organizational abilities
- Capacity to adjust and thrive in a fast-paced environment
- Typing speed of at least 30 words per minute
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Collector I
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Eligibility Worker I - Chatsworth, United States - Health Advocates
Description
Are you looking for a Career Opportunity where you can truly make an impact?
Health Advocates is currently on the lookout for Eligibility Workers to join the team at our headquarters in Chatsworth, CA.
Job Description
This role involves assessing applicants for Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) benefits according to specific guidelines. Responsibilities include conducting telephone screenings, requesting medical records, completing applications, following up with applicants and county staff to ensure case completion, submitting applications to relevant offices, updating information in databases, and performing other related tasks as necessary.
Requirements
Position Title: Case Manager I
Salary: $20.00-$25.50 per hour (Dependent on Relevant Experience)
Employment Type: Full-time; Non-exempt
Schedule: Alternative Work Week Schedule - Monday to Thursday 7:30 am-5:00 pm & Friday 7:30 am-12:30 pm
Additional Information: Evaluation tests and background checks will be carried out post job offer
Benefits
Health Advocates provides a comprehensive benefits package tailored to meet the needs of modern-day employees. These include Healthcare and Insurance Benefits, Retirement Plans, Employee discount programs, Employee Assistance Program, Credit Union access, Rideshare incentives, Employee Referral Program, Paid Time Off for vacation/holidays/sick leave, and more.
About the Company
Established in 1990, Health Advocates stands as the prime privately funded public advocacy organization in California, delivering Eligibility and Recovery services to various entities. With a focus on identifying medical coverage via third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs, the company aims to reduce uncompensated care for its clients and the individuals they serve. Health Advocates' success is attributed to a unique amalgamation of resources, expertise, and an unwavering commitment to finding coverage and recovery solutions for patients facing financial healthcare challenges. The company's identity is defined by innovation and compassion, qualities that have consistently benefitted its clients. Health Advocates looks back at its achievements with pride, looks forward to the future with excitement, and is confident in its ongoing success.
This role involves handling confidential protected health information (PHI). Employees are required to maintain the confidentiality of all PHI following Health Advocates' privacy policies, as mandated by state and federal regulations such as HIPAA Security and Privacy Rules.
Health Advocates
An equal opportunity employer, Health Advocates upholds fairness, consistency, dignity, and respect for all employees. The company prioritizes effective leadership, competitive compensations and benefits, dedication to work, and attentive employee relations to cultivate a content and efficient workforce.
