Account Manager, Retail Support Solutions - Irving, United States - McKesson

Description

Effective Date: February 22, 2017

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**McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.**

We are seeking an Sr. Account Manager for Retail Support Solutions to join our team in Irving, TX.

**Position Description**

The Account Manager, Retail Support Solutions is responsible for executing our Retail Groups Supply agreements to their full extent, while managing the relationships with our external customers. They will regularly interact with senior management, internal departments and the field on matters concerning several functional areas.

**Key Responsibilities:**

Accountable for understanding supply agreement commitments and for flawless execution of customer supply agreements and on-boarding of new business opportunities.

Collaboratively manage ongoing relations with operations, credit, finance and other field or corporate organizations in order to optimize business results and customer satisfaction.

Prepares customer business reviews.

Coordinate the implementation and communication for OneMcKesson products and services

Interprets and communicates account trends to management

Participates in sales team presentations to further enhance business growth opportunities, enhance selling skills and gain knowledge of customer

Coordinate company product support and lead sales projects

Provide best in class service, support and value for McKessons key strategic customers

Responsible for exceeding revenue goals for McKesson key strategic partners

May manages activities of multiple, strategic account customers through internal teams who directly interact with customer operations.

Reduce operating cost by improving internal processes, increasing adoption rate of

McKesson self-help tools and systems, and by fully understanding customer business needs

Responsible for staying abreast of and learning about all new technical applications, products, programs and services available to customers.

Responsible for representing the company by consistently demonstrating McKessons ICARE shared principles

Requires the ability to change the thinking of, or gain acceptance of, others in sensitive situations

**Minimum Requirements**

2+ years of relevant experience

**Critical Skills**

1+ years experience in management, sales, support, operations, or administration (pharmaceutical industry preferred)

Ability to interpret, draw conclusions and execute against customer contracts

Excellent communication and collaboration skills with all levels of management with both internal and external partners

Agility to manage multiple competing priorities and follow-up to delivery against tight deadlines

**Additional Skills**

Systems proficiency in MS Office Suite (Excel, PowerPoint, etc.) plus SAP and Salesforce

Working knowledge of McKesson or pharmaceutical industry

Customer facing, able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals

Strong verbal & written skills

Project management experience

Excellent business acumen

Analytical skills coupled with Strategic thinking

Problem solving, decisiveness and resolution management

Ability to work well under pressure, strong sense of urgency

**Education**

4-year degree or equivalent experience is required; Bachelors degree is strongly preferred

**Physical Requirements**

General Office Demands

Ability to work remote as needed while remaining engaged

Must be authorized to work in the US. Sponsorship is not available for this position.

Career Level IC Professional P2

**McKesson is an Equal Opportunity/Affirmative Action employer.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

**Join us at McKesson**

locationUSA, TX, Irvinglocation2 Locationslocation2 LocationsWe deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient.

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