- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Calculate totals for customer chips and pay out cash for chips collected
- Provide even exchange of cash and exchanges of receipts for cash
- Make direct contact, either by phone or face-to-face, with customers when taking credit applications
- Make direct contact with banks and consumer credit reporting agencies, casino credit reporting agencies, as well as other casinos to obtain and document patron casino credit information
- Review mail-in markers payments, return check logs and return maker logs
- Suspend customers with return checks
- Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
- Keep an updated and accurate report of the cash and chips received and distributed
- Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Perform other duties as assigned
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must have a high school diploma or equivalent
- Must be able to work various shifts, including weeknights, weekends, and holidays
- Six months of experience as a cashier or bank clerk, highly preferred
- Must have excellent communication and interpersonal skills
- Must have excellent customer service skills
- Must be proficient in using a 10-key calculator and other office equipment
- Must have above-average math skills to count money accurately and quickly
- Must pass a math assessment issued by the company
- Must pass a color vision assessment test issued by the company
Physical Demands
- Regularly required to see, talk, hear, walk, and stand
- Frequently required to use hands to handle, feel, and reach
- Occasionally required to sit or stoop
- Must occasionally lift and or move up to 30 pounds
- Required visual acuity to perform close-up activities, peripheral oversight, and distinguish color
Work Environment
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.Source: Hospitality Online
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Description
About Bally'sBally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you
Job Summary
As the Cage Cashier at Bally's, you will finalize cash payments to customers, maintain the balance in the cash drawer, and interact with customers in a friendly and professional manner.
