- durham , north carolina (remote)
- posted 2 days ago
- $17 - $19.68 per hour
- temporary
- high school
- category business and financial operations occupations
- referenceAB_
- Proficient in Microsoft Office Suite (Word, Outlook, Excel, Access, PowerPoint)
- Above average knowledge of Excel and formulas
- Knowledge of Zendesk (preferred, but not required)
- Customer service experience
- Ability to move with a sense of urgency and respond to needs at a moment's notice
- Ability to adapt to new situations quickly and comprehend new tasks with little training
- Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Customer Service
- Call Center
- Basic Computer Skills
- Zendesk
- Years of experience: 2 years
- Experience level: Experienced
-
Pharmacy Services Specialist
1 week ago
Experis Durham, United States ContractTitle: Pharmacy Service Specialist · Location: Remote (Candidate from EST Time Zone is preferred) · Duration: 6 months (Possibility of C2H) · Pay Rate : $26/hr (On W2) · We are looking for a "Pharmacy Service Specialist "to join one of our Fortune 500 clients. · Job Responsbiltie ...
-
mail services specialist i
1 week ago
Duke Health Durham, United States RegularMAIL SERVICES SPECIALIST I · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: CENTRAL ADMIN MANAGEMENT CTR Date: May 10, 2024 Occupational Summary · Employees in this position are responsible for assisting wi ...
-
Patient Financial Services Specialist
5 days ago
EmergeOrtho Durham, United States· Full-time, Remote - Work from Home · Work Schedule - Monday - Friday, 8:00 am - 5:00 pm. · The Patient Financial Services Specialist assists patients with questions and concerns regarding medical billing in a prompt and courteous manner by performing account research, balanc ...
-
Customer Service Specialist
4 weeks ago
Randstad North America, Inc. Durham, United StatesThe main function of a call center/ Customer Service Specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical Customer Service Specialist is r Customer Service Specialist, ...
-
Homeowner Services Specialist
4 weeks ago
Habitat for Humanity Durham, United States· Homeowner Services Specialist · This position implements aspects of Durham Habitat's family application processes and homeowner support programs. As Homeowner Services Specialist you will lead the design and successful implementation of Durham Habitat's external family service ...
-
Student Services Specialist
1 week ago
North Carolina Central University Durham, United StatesThe primary purpose of this position is to counsel students, parents and the public concerning the entire range of financial aid programs. The responsibilities of this position include determining student eligibility, advising students and parents of Specialist, Student, Financia ...
-
Homeowner Services Specialist
2 weeks ago
Habitat for Humanity Durham, United StatesPosting Description · This position implements aspects of Durham Habitat's family application processes and homeowner support programs. As Homeowner Services Specialist you will lead the design and successful implementation of Durham Habitat's external family services activities ...
-
Customer Service Specialist
3 weeks ago
RI International Durham, United StatesJob Description · RI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. · OurMissionisto empowerpeople to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and o ...
-
Customer Service Specialist
2 weeks ago
Bioventus Durham, United StatesAre you ready to work for a more active world? · At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our suc ...
-
Student Services Specialist
3 weeks ago
North Carolina Central University Durham, United StatesPosting Details · Position Information · Position/Classification Title · Student Services Specialist · Working Title · Student Services Specialist · Competency Level · Contributing · Position Number · 100742 · Salary Grade Equivalent · 65 · FLSA · Non-Exempt · Appointment Type ...
-
Student Services Specialist
3 weeks ago
North Carolina Central University Durham, United StatesPosting Details · Position Information · Position/Classification Title Student Services Specialist · Working Title Student Services Specialist · Competency Level Contributing · Position Number 100742 · Salary Grade Equivalent 65 · FLSA Non-Exempt · Appointment Type Permanent - Fu ...
-
Duke University Durham, United StatesDuke University and Duke University Health System require all students, faculty and staff to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke, you may request a religious or medical accommodation. · ** EXECUTIVE CHEF AND MENU PLA ...
-
Pharmacy Services Specialist
1 week ago
Motion Recruitment Durham, United States CONTRACTOur client, a nationally recognized and award-winning company in the health insurance vertical, has a contract opening for a Pharmacy Services Specialist. They have over 4 million customers and 5,000+ employees dedicated to providing innovative solutions that simplify the healthc ...
-
Customer Service Specialist
3 weeks ago
Randstad USA Durham, United States TEMPORARY, Full timeThe main function of a call center/Customer Service Specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical Customer Service Specialist is responsible for determining the ...
-
Patient Financial Services Specialist
1 week ago
EMERGEORTHO, P.A. Durham, United StatesUnderstand the entire revenue cycle and resolve claims regardless of where they appear in the cycle. Communicate with patients/guarantors by telephone to secure payment on the outstanding balance by the guarantor. Verify, obtain, and update patient a Financial, Patient, Specialis ...
-
Emergency Services Team Specialist
1 week ago
Cree Durham, United StatesAt Wolfspeed, we do amazing things in a human way. · We know that the achievements of our organization are due to the passion, hard work and creativity of our employees. We celebrate different perspectives to foster excellence across our organization, and our goal is to make div ...
-
IT Site Services Specialist III
4 weeks ago
Charles River Laboratories, Inc. Durham, United StatesFor 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your backgr ...
-
Specialist in Occupational Medicine
1 week ago
SilverTech South Hill, United StatesAbout the Company · With more than 3,500 employees, including over 800 occupational physicians, we are the largest external service provider in the field of occupational safety, occupational medicine, and occupational health care in Germany. · We support over companies, facilitie ...
-
Butcher / Meat Sales Fresh Counter (m/f/d)
1 week ago
SilverTech South Hill, United StatesLocation: 93104 Sünching | Contract Type: Full/Part-time, permanent | Job ID: 779994 · What you will do: · The fresh food counter is the heart of our REWE market. Here, you share your passion for meat, sausage, and cheese and advise our customers with your expert knowledge: · You ...
-
Abt Global Inc. Durham, United States**The World at Abt?** · Solving the worlds most pressing issues and improving the quality of life for people worldwide is what we strive to do every day at Abt Global. Creating a more equitable world is no small task, but we are driven by big challenges.? · We are a team of 3,0 ...
customer service specialist - Durham, United States - Randstad
Description
customer service specialist.
job details
summary
job details
The main function of a call center/Customer Service Specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical Customer Service Specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Position is 100% Remote. Must work the EST time zone. Shift Monday - Friday 8:45 am - 5:15 pm EST. Qualifications:
salary: $17 - $19.68 per hour
shift: First
work hours: 8:30 AM - 5:30 PM
education: High School
Responsibilities
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
RW
rosalind wells