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    Public Safety Dispatcher - Asheville, United States - Department Of The Interior

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    Full time
    Description

    Summary



    These positions are located in Blue Ridge Parkway, in the Visitor and Resource Protection Division.

    This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement.

    Duties


    The Communications Center provides primary telecommunications and logistical support for daily and emergency operations, law enforcement information gathering and dissemination, wildfire response and maintenance operations; is the 9-1-1 public emergency answering point; and serves as a primary contact for other federal and state agencies.

    The Center provides full services 24 hours per day, seven days per week, and 365 days per year.


    This position is located in the Emergency Communications Center (ECC) within the Division Visitor and Resource Protection, Headquarters, Blue Ridge Parkway (BLRI) and answers directly to the Communications Center Manager.

    The ECC provides dispatch services for all public safety functions as well as primary telecommunications and logistical support for the Park's day-to-day and emergency operations (law enforcement, fire, EMS, search and rescue and maintenance).

    The ECC maintains on-site access (query and input) to NCIC/NLETS/DCI Law Enforcement Telecommunications systems.


    The incumbent operates computerized dispatch consoles and related equipment in the course of serving as the primary point of contact for law enforcement, emergency medical, fire and search and rescue incidents.

    The employee must be proficient in the use of CAD, IMARS and a number of state and national public safety computer networks.

    The incumbent, if certified, may provide pre-arrival instructions using Emergency Medical Dispatch (EMD) protocols.


    The incumbent routinely communicates and relays information with local, state, and federal law enforcement agencies around the country to acquire or share law enforcement information.

    Relays and disseminates information for law enforcement officers, all park division staff, residents, visitors and business contacts.

    Duties will be developmental in nature when filled below the full performance level.


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