- Resident services:
- Handle resident concerns and assist residents with related issues, problem-solving, etc.
- Record maintenance requests.
- Prepare and coordinate special activities for residents. Prepare property newsletter and calendar.
- Prepare for resident move-in:
- Arrange unit cleaning, maintenance, painting, carpet cleaning, and other requirements.
- Schedule move-in appointments.
- Prepare move-in packets.
- Conduct property orientations.
- Arrange for garage, storage locker, keys, and other items as needed.
- Prepare for resident move-out:
- Ensure the vacate form is completed, delivered, signed by all parties involved, and returned. Deliver a copy of the completed form to the Corporate Office.
- Schedule and/or conduct move-out inspections.
- Administrative responsibilities:
- Using established P.O. procedure, order, purchase, and/or pick up supplies as needed. Prepare and code payment requisitions.
- Prepare daily Yardi entries including lease changes, vacates, move-ins, payments, adjustments, and billings.
- Collect current and past due rents. Prepare and distribute late payment and payment discrepancy notices.
- Prepare timely and accurate reports (manually or computer-generated) such as Monday Morning Reports, delinquency reports, etc.
- Maintain resident telephone, storage, parking, and/or other lists.
- Answer telephones as required.
- Leasing Responsibilities (leasing responsibilities vary from site to site depending on staffing configuration):
- Maintain current knowledge regarding apartment availability, rates, and features.
- Handle lease renewals, calls, showing, and leasing of apartments as needed.
- Prepare marketing letters, flyers, and other items directed to prospective residents as appropriate.
- Run credit, criminal, and reference checks on prospective residents as appropriate.
- Assist with all aspects of property management and maintenance as necessary, i.e.,
- snow removal, cleaning, etc.
- Inspect common areas and grounds on a regular basis.
- Sell stamps, light bulbs, and other items; make change, deliver packages, and provide other services for residents.
- Attend staff meetings as required.
- Maintain and safeguard confidential information.
- Maintain a high level of customer service.
- Remain flexible, receptive, and adaptive to change.
- Understand and apply basic principles of good housekeeping and safety.
- Perform other related duties as requested by the supervisor.
- High School Diploma or equivalent required; some college preferred.
- Property management, leasing, customer service, and/or supervisory experience preferred.
- Working knowledge of Microsoft Word and Excel
- Knowledge of basic accounting practices
- Knowledge of basic building maintenance procedures
- Ability to organize and prioritize work projects
- Ability to maintain resident, financial, and other confidential information.
- Possess the ability to deal tactfully with residents, owners, staff, other managers, vendors, and the general public.
- Follow and adhere to organizational policies and procedures.
- Must posses a valid driver's license, acceptable driving record, and access to a vehicle and the state-mandated level of auto insurance.
- Able to read, write, spell, do basic math, speak and understand English
- Maintain a neat, well-groomed, professional appearance
- Must not pose a direct threat to the health or safety of other individuals in the workplace
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Assistant Property Manager - St Paul, United States - Stuart Co
Description
Job Type
Full-time
Description
StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer student housing campuses.
StuartCo is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all the qualifications listed above, we encourage you to apply. We review all applications.
Highland Ridge is looking to hire a full-time professional Assistant Property Manager to join their team in Saint Paul, MN. As an Assistant Property Manager, you will assist and support the Property Manager in conducting duties and performing responsibilities related to managing multi-family properties.
Working Hours Typically, Monday and Friday 8:30 AM - 5:00 PM. Tuesday - Thursday 9:00 AM - 5:30 PM. Occasional Saturdays (11:00 AM - 4:00 PM) are required when the leasing consultant is on PTO. Property office hours may vary from property to property.
Benefits: Health, Flexible Spending Account, Dental, Vision, Life, ADD, LTD, STD, Critical Illness, Accident, Hospital Indemnity, Legal, ID Theft, Pet Insurance, and 401(K).
9 Paid Holidays
Generous PTO accruals
Job Responsibilities and Duties:
