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    Customer Service/Accounting Clerk - Pittsburgh, United States - Pancoast Staffing Services, Inc.

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    Description

    Job Description

    Job Description

    Pittsburgh area wholesale distribution company is seeking a Customer Service / Accounting Assistant. Primary responsibilities related to start to finish customer service with secondary responsibilities related to basic accounting support

    Duties to include:

    · Answering phones and taking customer orders or routing calls appropriately

    · Retrieving Shopify web orders and processing them to internal Sales Orders

    · Process and track Return / Exchange Authorizations and Net 30 applications for timely completion

    · Process outgoing shipping via UPS, FedEx and LTL freight shipping

    · Process claims for UPS & FedEx damaged / lost boxes

    · Research and resolve customer issues

    · Daily processing of customer invoices and payments

    · Process AR, AP along with PO, SO, daily Invoicing, and Bill transactions

    · Track and reconcile PO's and vendor Bills in QuickBooks

    · Research and resolve vendor issues

    Requirements:

    · Proficient in Microsoft Office products

    · Knowledge of QuickBooks helpful, but will train

    · 2 + years experience in an office setting

    · Able to learn new processes and software quickly

    · Ability to work collaboratively in a team environment

    · Pleasant and professional phone demeanor


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