Jobs
>
Birmingham

    Full Time - Birmingham, United States - Sequence Health

    Sequence Health
    Sequence Health Birmingham, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value system is centered around continuously improving the patient healthcare experience. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We believe you exemplify these qualities and are excited to have you join our team to continue to make a difference for patients and their families.

    Sequence Health has immediate openings for Contact Center Representatives.

    We are looking for Experienced Representatives to fill the full time shifts. This position pays $14 per hr.

    We are seeking motivated individuals who are eager to join the healthcare industry. As a member of our Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone interactions with patients, documentation of patient interactions, and the ability to work well with the patients and providers to optimize patient care.

    We seek individuals that not only can perform work independently but also enjoy being part of a team and like to continuously learn and grow Varying shifts available

    Ideal candidates for this position:

    • Excellent customer services skills
    • Capable of multi-tasking in a fast-paced environment
    • Remain calm and courteous under pressure
    • Proficient with computers and navigating web-based applications
    Job Responsibilities
    • Answer telephone promptly and in a polite and professional manner
    • Obtain and enter accurate demographic information into electronic medical record
    • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
    • Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels
    • Meets and exceeds call volume standards
    • Adheres to all HIPAA policies
    • Adheres to all Sequence Health policies
    • Direct calls to other departments as needed
    • Use sound judgment in handling calls, especially with upset patients
    • Understanding of when to escalate calls to physicians/practice manager/triage nurse
    • Make reminder calls as requested
    • Make calls to reschedule appointments when necessary
    • Provide assistance with call backs and other projects as call volume permits
    • Other reasonably related duties as assigned by supervisor or manager
    Qualifications and Skills
    • 1+ years of healthcare, sales, or customer service experience - preferably in a contact center environment
    • 1+ years experience working in a call center preferred
    • 1+ years experience working in a medical or healthcare environment preferred
    • Previous medical scheduling experience preferred
    • Proficient using Microsoft Office Suite (Excel, Word, and Outlook) and Internet
    • Ability to handle confidential and sensitive information
    • Ability to handle a "call center" environment: work quickly and multi-task
    • Ability to multi-task using several systems and multiple monitors at the same time
    • Proficient with technology, software applications, and phone systems
    • Exceptional verbal and written communication skills - positive and proactive, works collaboratively with others to identify opportunities to improve results
    • Immigration or work visa sponsorship will not be provided
  • Gastro Health

    Full-time Crna

    4 days ago

    Gastro Health Birmingham, United States Full time

    To support our continued growth, we are seeking a **full-time, **experienced CRNA** to join us in our mission to provide high-quality, patient-centered anesthesia care at our endoscopy center in **Birmingham, Alabama**. · **Gastro Health **is an extensive and diverse group of pro ...

  • Lowe's

    Full Time

    2 weeks ago

    Lowe's Homewood, AL, United States Full time

    What You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Appliances, this means: · • Being friendly and professional, eager to understand the cu ...

  • Sequence Health

    Full Time

    3 weeks ago

    Sequence Health Birmingham, United States Full time

    Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value system is centered around continuously improving the patient healthcare experience. We pride ourselves on hiring team members who can work independently but also enj ...

  • Lowe's

    Full Time

    2 weeks ago

    Lowe's Birmingham, United States Full time

    What You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Flooring, this means: · • Being friendly and professional, eager to understand the cust ...

  • Lowe's

    Full Time

    3 weeks ago

    Lowe's Birmingham, United States Full time

    Essential Functions: · NOTE: Minors in this role may not be responsible for some of the activities listed below · Assisted Self Check Out · • Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously · • Approach ...

  • Lowe's

    Full Time

    2 weeks ago

    Lowe's Homewood, United States Full time

    What You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Appliances and Cabinets, this means: · • Being friendly and professional, eager to unde ...

  • Lowe's

    Full Time

    3 weeks ago

    Lowe's Homewood, United States Full time

    What You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Appliances, this means: · • Being friendly and professional, eager to understand the cu ...

  • Lowe's

    Full Time

    4 weeks ago

    Lowe's Homewood, United States Full time

    Lowe's - 375 State Farm Pkwy [Sales Associate / Team Member] As a Sales Associate at Lowe's, you'll: Engage customers to help with project needs and answer questions; Ensure merchandise is accurately accounted for, handled, and ready for customer pick-up; Engage in safe work prac ...

  • Titan Industries

    Trainee: Full-time Online Marketing

    2 days ago

    Titan Industries Forestdale, MA, United States Freelance

    We are looking for a new member (m/f/d) to join our online marketing team in Forestdale, MA. Your task will be to create advertisements for our clients, optimize campaigns, and daily monitor key metrics. You will receive direct training from our management and learn how to run su ...

  • NIKE

    Nike Leeds Retail Sales Associate Full-Time

    3 weeks ago

    NIKE Leeds, United States Full time

    Forma parte del equipo de NIKE, Inc. · NIKE, Inc. hace ms que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los lmites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soar y crear. Su ...

  • Noland Health Services

    Housekeeper - Full Time

    2 weeks ago

    Noland Health Services Birmingham, United States Full time

    ** Housekeeper - Full Time** · ** East Glen** · ** Birmingham, AL** · **Full time 6:30A-3P** · **** · **Summary of Duties** · Perform daily housekeeping activities to assure that the Community is maintained in a clean and safe manner. · **Essential Job Functions** · Perfo ...

  • Community Health System

    Pharmacist - Full Time

    3 weeks ago

    Community Health System Birmingham, United States Full time

    Job Description · Grandview Medical Center, a 434-bed regional referral center and tertiary-care facility, is located in Birmingham, Ala., and is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Grandview Medical Center offers programs and ...

  • Universal Health Services

    LPN - Full Time

    2 weeks ago

    Universal Health Services Birmingham, United States Full time

    Responsibilities · LPN Evening or Night Shift · Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Ala area. Hill Crest's campus-like setting provides an active, positive treatment environment for patients ...

  • Saxon Global

    full time sre

    4 days ago

    Saxon Global Birmingham, United States Full time

    Title: Site Reliability Engineer · Location: Birmingham, AL (hybrid) · FULL TIME · SUMMARY · The Site Reliability Engineer (SRE) is responsible for enhancing system reliability and resilience through automation. This role combines software and systems engineering to maintain ...

  • East Glen

    Housekeeper - Full Time

    2 weeks ago

    East Glen Birmingham, United States Full time

    Full time 6:30A-3PSummary of DutiesPerform daily housekeeping activities to assure that the Community is maintained in a clean and safe manner.Essential Job FunctionsPerform day-to-day housekeeping activities in accordance with daily work assignmentsCoordinate daily housekeeping ...

  • Resort Lifestyle Communities

    Housekeeper (full-time)

    1 week ago

    Resort Lifestyle Communities Birmingham, United States Full time

    Resort Lifestyle Communities is accepting applications for a full-time Housekeeper. As the Housekeeper, will ensure the cleanliness of our Resident's apartments and the Community so they can live life worry-free. · Schedule, Benefits and Pay: · You will work the following schedu ...

  • Universal Health Services

    COOK- Full- Time

    6 days ago

    Universal Health Services Birmingham, United States

    Cook- Opportunity- Full-Time Alabama Clinical Schools has been a behavioral healthcare provider in the Birmingham area for over 20 years. Our treatment services range from intensive residential treatment for males ages 9-18 to therapeutic foster care Cook, Behavioral Health, Clin ...

  • Resort Lifestyle Communities

    Housekeeper (full-time)

    2 weeks ago

    Resort Lifestyle Communities Birmingham, United States Full time

    Resort Lifestyle Communities is accepting applications for a full-time Housekeeper. As the Housekeeper, will ensure the cleanliness of our Resident's apartments and the Community so they can live life worry-free.Schedule, Benefits and Pay: You will work the following schedule: 8: ...

  • Universal Health Services

    LPN - Full Time

    2 weeks ago

    Universal Health Services Birmingham, United States Full time

    Responsibilities · LPN Evening Shift · Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Ala area. Hill Crest's campus-like setting provides an active, positive treatment environment for patients and thei ...

  • UHS

    COOK- Full- Time

    3 days ago

    UHS Birmingham, United States

    Responsibilities · Cook- Opportunity- Full-Time · Alabama Clinical Schools has been a behavioral healthcare provider in the Birmingham area for over 20 years. Our treatment services range from intensive residential treatment for males ages 9-18 to therapeutic foster care for ma ...