MCI Jobs in United States

Job Responsibilities · Key Responsibilities: · (Provide accurate information about products, services, and policies.) · (Troubleshoot and resolve customer complaints and issues.) · Maintain detailed records of customer interactions and transactions. · ...

Customer Service Representative · This role supports customer service for bank customers interacting with hundreds of customers each week across the country to resolve support issues and ensure best-in-class customer experience. · Handle inbound customer calls in a courteous, tim ...

Job Description · MCI delivers tailored solutions to meet diverse client needs through Business Process Outsourcing (BPO). With a commitment to excellence and innovation, we have established ourselves as a trusted industry partner. · Handle customer inquiries via phone, email, an ...

Job Opportunity · MCI is a leading Business Process Outsourcing company that specializes in delivering tailored solutions. · This role requires interacting with customers to resolve support issues, sell products/services and ensure best-in-class customer experience. · Handle inbo ...

Job Description · MCI is a leading business process outsourcing company specializing in delivering tailored solutions. · Handle inbound and outbound calls professionally. · Resolve customer issues through effective problem-solving. · Research and retrieve information across syste ...

Position Responsibilities · Assist customers with service inquiriesLearns common requests and solutions ...

We're looking for outbound sales representatives to support various projects for well-known brands. This role involves connecting with potential customers, promoting products/services, and delivering excellent customer experiences using our industry-leading training. ...

Join MCI as a Recruiter and help build our team! As a Talent Acquisition Specialist, you will manage full recruitment life cycle-from sourcing to coordinating interviews-while contributing to improving hiring processes. This role requires strong organizational skills data entry c ...

MCI is seeking an Operations Supervisor to lead and manage the team supporting the Flood Support project. · ...

Join our team and grow with us We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, supporting customer service initiatives for various clients. · ...

MCI is hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. · ...

We are looking for a Customer Service Representative to join our team and provide outstanding support to customers while representing some of the world's most recognizable brands. · Engage with customers via inbound calls to understand and resolve their concerns. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. As a Call Center Supervisor at MCI in Savannah GA you will lead manage teams customer service agents handling inbound calls coach develop team members on service standards processes best practi ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. · We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries. · ...

+We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. · + · +Handle inbound customer calls in a courteous, timely, and professional manner ...

We are seeking dedicated and compassionate Customer Service Representatives to join our team. In this role, you will play a vital part in assisting individuals impacted by severe flooding. · ...

+Job summaryMCI is one of the fastest-growing tech-enabled business services companies in the USA. · We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. · Responsibilities ...

This full-time customer account representative role at MCI involves connecting with business and residential customers via phone to resolve service concerns, retain accounts, upsell new products and services. Key responsibilities include making outbound sales calls, · Following u ...

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries.We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world' ...