Ludella White

I am a bilingual (English/Spanish) professional with over four years of experience in data entry and customer support, skilled in BigQuery, SQL, and Google Workspace with strong typing speed and written communication. I thrive in remote environments where accuracy, empathy, and problem‑solving are essential, and I bring a calm, detail‑oriented approach to live chat interactions, documentation, and client support. Currently seeking remote chat operator and support opportunities where I can combine my technical expertise with clear communication to deliver excellent customer experiences.

I bring over four years of professional experience in data entry, customer support, and remote communication, with a proven ability to manage records, resolve client issues, and deliver accurate documentation. My background includes working as a Data Entry Clerk, where I ensured precision and consistency in weekly reporting, and as a Personal Care Aide, where I provided compassionate support and clear communication to clients. I also have hands‑on experience in production environments, maintaining quality standards and detailed records. Combined with my Google Data Analytics Certificate and technical skills in BigQuery, SQL, and Google Workspace, I am well‑equipped to excel in remote chat operator and support roles that require accuracy, empathy, and strong communication.

I completed the Google Data Analytics Certificate through Merit America in 2025, gaining hands‑on experience in data collection, cleaning, visualization, and SQL queries while collaborating on team‑based projects using Google Workspace. This program strengthened my ability to analyze real‑world datasets and present insights clearly for decision‑making. In addition, I earned a Pharmacy Technician Certificate from James Sprunt Community College in 2005, which provided foundational knowledge in healthcare documentation and attention to detail—skills that continue to support my accuracy and precision in professional roles.