Helpware Jobs in United States

The Senior Team Lead is responsible for leading and managing a team of CSR's in the optimal execution of call center operations activities. They handle complex and specialized functions, prime program initiatives to drive performance, and regularly interface with clients. ...

Senior Team Lead · Helpware seeks a Senior Team Lead to lead and manage a team of customer service representatives. · Lead and manage a team of CSR's in optimal execution of call center operations activities ensuring each team member meets/exceeds goals and metrics daily/weekly/m ...

Helpware is a technology-driven company with offices in the USA, · Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. · Accomplishes all of the roles and responsibilities of a Team Leader.Liaisons with Top Management and the ...

We are seeking a dedicated and adaptable Customer Support Representative to join our team. · ...

We are seeking a dedicated and adaptable Customer Support Representative to join our team. · Deliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers. · Maintain excellent Customer Service Satisfaction ...

We are seeking a dedicated and adaptable Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our patients/healthcare providers via phone and chat, · assisting them with prescription drug inquiries, troubleshooting mail- ...

We are looking for an Office and HR Coordinator to join our organization. In this position, you will help organize, coordinate, and carry out human resource department projects and processes for the company. · High School Diploma or GED Required · Proven 1+ year experience as an ...

We are looking for an HR Coordinator to join our organization. In this position, you will help organize, coordinate, and carry out human resource department projects and processes for the company. · ...

A dynamic technology-driven company is seeking a Senior Operations Manager in Nashville, TN. This role involves managing contact center operations, achieving KPIs, and maintaining client relations. The ideal candidate has 5-8 years of managerial experience in call center operatio ...

We are seeking a dedicated and adaptable Customer Support Representative to join our team. · This role involves serving as the first point of contact for patients/healthcare providers via phone and chat, assisting them with prescription drug inquiries, troubleshooting mail-order ...

+Job summary · We are seeking a dedicated and adaptable Customer Support Representative to join our team. · +ResponsibilitiesDeliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers. · Provide first-lev ...

At Helpware, our team is driven by providing best-in-class value-adding services to our partners using empowered teams and innovative solutions. · Overview · This role involves serving as a first point of contact for patients and healthcare providers via phone and chat, addressin ...

Senior Operations Manager · Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of profession ...

We are seeking a dedicated and adaptable CUSTOMER SUPPORT REPRESENTATIVE to join our team. In this role, you will serve as the first point of contact for our patients/healthcare providers via phone and chat. · $16 USD per hour. · ...

We are seeking a dedicated and adaptable Customer Support Representative to join our team. · Deliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers. · Maintain excellent Customer Service Satisfaction ...

Job Description: · As a Senior Team Lead at Helpware, you will be responsible for leading and managing a team of Customer Service Representatives (CSRs) in the optimal execution of call center operations activities. · Key Responsibilities: · Leading and managing a team of CSRs to ...

We are looking for an experienced Senior Operations Manager to join our Helpware team. · The position involves managing contact center operations activities including day-to-day site operations and workforce management for one or more accounts/programs/LOBs contributing to client ...

We are looking for an experienced Senior Operations Manager to join our Helpware team. The successful candidate will be responsible for managing contact center operations activities including day-to-day site operations and workforce management. · Ensures the profitability of mult ...

We are looking for an Office and HR Coordinator to join our organization. · This position will help organize, coordinate and carry out human resource department projects and processes for the company.Office/Facilities Management Experience. · HR Inbox - Performs customer service ...

Senior Team Lead · Helpware's Senior Team Lead oversees day-to-day customer experience operations, ensuring client KPIs and goals are met. · Leads a team to optimize execution of call center activities · Conducts performance management activities, supports CSR/TSR calls · ...