ASM Research Jobs in United States

+Responsible for the design and management of complex systems over the lifecycle. Creates IT processes and performs analysis to identify opportunities for enhancement, creating scripts to automate internal workflows. Provides technical expertise in solving system-wide issues and ...

body{font-family:Arial;}p{margin-bottom:1em;}Application Support Specialist · Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) for configured services running on various platforms, adhering to ...

Quality Specialist II · The Quality Specialist II provides independent quality assurance for contact center interactions to ensure agents meet defined standards for accuracy,compliance,and customer experience. · Key Responsibilities: · Conduct systematic monitoring and evaluation ...

The position is remote with travel and requires residing within 50 miles of Naval Base San Diego in San Diego CA Please note this is a part-time position working <20 hours/week. · ...

Overview: · Lead configuration management processes across the organization, ensuring alignment with strategic goals. Develop and maintain a comprehensive configuration management plan, oversee change request tracking and reporting, and ensure effective communication of all modif ...

The Tier III Deputy will be responsible for maintaining and implementing the Tier III support structure and ticket resolution processes. They will engage in ticket reviews, minor troubleshooting, and ticket assignments, and be responsible for providing status updates regarding cu ...

Job Title: Cloud Customer Support Specialist · We are seeking a highly skilled customer support specialist to join our Microsoft operations team supporting critical cloud environments. · ...

Job Title: Mid-Level Help Desk Agent · About the Role · This is a critical position that requires strong technical skills and excellent customer service abilities. As a mid-level help desk agent, you will be responsible for supporting customers by receiving and responding to thei ...

Job Title: Linux Administrator · The Main Responsibilities of the Linux Administrator include: · [List bullet point 1] · [List bullet point 2] · [List bullet point 3] · liliExpanded List Bullet Points]<ul style= ...

Job Title: · Cloud Support Engineer I · Description: · Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools. · Respond to incident tickets in a 24x7 operational environment to meet SLA objectives. · ...

The Cloud Support Engineer plays a key role in our 24x7 Microsoft Azure environment. They diagnose, mitigate and/or escalate system issues to ensure high platform availability. · Key Responsibilities · Troubleshoot system issues using diagnostic tools like netmon, windbg and cust ...

Position Overview · The Agent I - Night provides frontline customer support during night-shift hours, handling inbound and outbound contacts for mission-critical services when staffing and back-office resources may be reduced. This role uses multiple systems to research issues, e ...

Position Overview · The Agent I - Day handles inbound and outbound customer interactions during daytime hours, providing information, resolving issues, and processing transactions across enterprise customer service channels. This role uses multiple systems and knowledge resources ...

Agent I - Night · We're looking for a skilled and detail-oriented Agent I to provide frontline customer support during our night-shift hours. As an Agent I, you'll handle inbound and outbound contacts for critical services when staffing is reduced. · You'll use multiple systems t ...

The Intune / Mobile Device Management Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, focusing on endpoint security, mobile device lifecycle management, and compliance. This role is responsible fo ...

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the L ...

Job Title: Systems Admin - Microsoft 365 · The ideal candidate will be responsible for managing complex information systems and technology projects across multiple disciplines. This includes application support, database administration, software quality assurance/control, softwar ...

Position Overview · The Agent I - Day handles inbound and outbound customer interactions during daytime hours, providing information, resolving issues, and processing transactions across enterprise customer service channels. This role uses multiple systems and knowledge resources ...

Job Summary · An Information Systems Security Officer will safeguard operating systems and applications by identifying suitable security controls tailored to various environments. · IDentify Select Implement applicable security controls · Develop Maintain bodies of evidence (BOE ...

Conducts in-person and online training for program applications. · Delivers presentations and trainings using acceptable methods and techniques. · Sets up and connects a mobile classroom. · ...