Viviana Stefan
Tourism / Travel / Hospitality
Services offered
Skilled professional with 15 years of experience in tourism
management. Highly adaptable, with the ability to support cross-functional
teams and handle multiple tasks efficiently. A sharp identifier of business
development opportunities, dedicated to delivering the highest level of
customer satisfaction. Expertise in planning, organizing, and time
management, with proven success in balancing multiple priorities under
tight deadlines.
Experience
Facility Manager – Luxe Pet Hotels
Las Vegas, Nevada | April 2023 – Present
•Provide optimal assistance with onboarding, booking, and check-in/check-out
processes.
•Ensure excellent organization in scheduling, reservations, and customer care.
•Perform general administrative tasks to maintain an organized program.
•Successfully oversee operations and promote the company’s vision.
•Handle customer conflicts, requests, and concerns promptly.
•Welcome guests to the property, offering immediate assistance with their
needs.
•Promote value-added
Education
EDUCATION AND CERTIFICATIONS
•Bachelor of Economy – T ourism Trade and Services-Oradea University,
Oradea, Romania | 2011 – 2014
•Baccalaureate Diploma – Korosi Csoma Sandor School Group,Covasna,
Romania | 2000
•Manager in T ourism Diploma – 2014
•Graduate Degree in Economy – 2014
•Hotel Manager Certification – 2014
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