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Bellevue
Victor Lam

Victor Lam

Senior IT Manager

Technology / Internet

Bellevue, Washington

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About Victor Lam:

Over 10 years of IT industry experience in IT operations, Infrastructure, and helpdesk services. Enabling technology to business operations and improving end-user satisfaction. Fluent in English, Chinese Mandarin, and Chinese Cantonese

Experience

Professional Experience

Management

Project Management, Change Management, Budget Management, Vendor Management

ROI and RFPs, Policies and Procedures, SLAs and KPIs

Interpersonal

Highly motivated and fast/effective learning skills

Maintain a great relationship with the team with an “always willing to help” attitude. Peer feedback is

highly positive

Well-developed leadership, teamwork, and customer service skills

Education

Master of Science in Computer Information Technology Systems

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