Veronica Bartram

Dependable administrative professional with over 15 years of diverse experience in office support, logistics, customer service, and data entry. Skilled in Microsoft Office, correspondence management, and organizational tasks. Adept at multitasking, problem-solving, and maintaining a positive, customer-focused approach. Eager to contribute strong administrative and communication skills to a collaborative office environment.

Owner/ Operators | Odds N Ends reseller| May 2024 to Present

Responsibilities- Sourced profitable inventory through market research, trend analysis, and strategic brand evaluation. Managed the full sales cycle including pricing, listing creation, negotiation, and order fulfillment. Created detailed, accurate online listings and maintained organized inventory and financial records. Provided professional customer service, handling inquiries, disputes, and returns to ensure high satisfaction ratings. Adapted quickly to market trends while balancing multiple platforms and meeting deadlines independently.
 

Delivery Driver |DoorDash | Shirley, NY |January 2021 to Present

Responsibilities- Retrieve orders from customer’s choice restaurant and deliver in a timely fashion. Contactcustomers with any issues being costumer oriented to how to solve problems.

Office Assistant |Lintech Components | Bohemia, NY |April 2023 to June 2023

Responsibilities -Communicate with clients through email. Review and distribute daily order invoices. File invoices and payment records. Log client and staff reports.

Customer Service Associate |UPS Store | Holbrook, NY |October 2021 to May 2022

Responsibilities- Preform a variety of package processing tasks. Print, fax, and scan documents for customers. Pack and sort amazon products for return. With positive customer service.

Member Relations |Planet Fitness | Selden, NY | September 2020 to January 2021

Responsibilities- Keep club clean and organized for members. Check members in when entering the club, checking them into amenities, update and upgrading memberships. Show excellent customer service while keeping members safe and happy.

Server | Applebee’s Bar/Grill | Riverhead, NY | May 2016 to July 2019

Responsibilities -Take guests orders and deliver them in a timely friendly fashion. Meeting guests needs and request to better their dining experience.

Office Assistant | New York Builders | Port Jefferson Station, NY | October 2015 to May 2016

Responsibilities- Answer phones, send invoices to clients, log payment from clients, log outgoing work orders and in coming purchases, email clients send faxes and payments to vendors, order office and project equipment online as needed.

Customer Service Manager (CSM) | Walmart | Riverhead, NY | October 2012 to September 2015

Responsibilities-Take care of all managerial duties on the front end of the registers. making sure all cashiers have the money they need in their drawers. Complete overrides and voids for cashier and customer service desk. Handle customer discrepancies over price or policy.

Liberal Arts & Sciences

Suffolk County Community College-Riverhead, NY

September 2015 to December 2016

Early Childhood Education

SUNY Cobleskill- Cobleskill, NY

August 2011 to November 2013

Certified Medical Assistant Program

BOCES Bellport, NY

June 2015