Vanessa Medina

My name is Vanessa Medina, and I am a dedicated professional passionate about creating exceptional experiences for clients and guests. With a strong background in luxury hospitality and client relations, I take pride in my ability to provide top-tier service, build meaningful relationships, and go above and beyond to exceed expectations.

Currently, I work as a Concierge at the exclusive Skylofts at MGM Grand, where I deliver Forbes-standard service, manage VIP reservations, and coordinate unique experiences for high-profile guests. My past roles at the Stirling Club and Foundation Room have further developed my skills in guest relations, event coordination, and problem-solving in fast-paced environments.

I also bring a wealth of experience from my time as a Financial Advisor at Northwestern Mutual, where I learned how to provide personalized advice and build trust with clients. My marketing and sales support role at Ettfos allowed me to contribute creatively to campaigns while strengthening my organizational and teamwork skills.

I hold a degree in Hospitality Administration and Management from the University of Las Vegas, and I am bilingual in English and Spanish. Certified in CPR and First Aid and licensed in Health & Life Insurance, I am always prepared to adapt to challenges and support those around me.

I thrive in environments where collaboration, creativity, and attention to detail are essential. I am committed to providing exceptional service and take pride in delivering results that leave a lasting impression.

I have extensive experience in luxury hospitality, client relations, and personalized service, with a proven track record of delivering exceptional guest experiences. My career includes roles as a Concierge at high-profile establishments like Skylofts at MGM Grand and the Stirling Club, where I managed VIP reservations, coordinated bespoke events, and ensured seamless service. I have also contributed to marketing and financial advising, showcasing my versatility, organizational skills, and ability to build strong client relationships. With a background in Hospitality Administration, I am dedicated to creating memorable experiences and exceeding expectations in every professional endeavor.

I am currently pursuing a degree in Hospitality Administration and Management at the University of Las Vegas. My studies have equipped me with valuable insights into customer service excellence, operational management, and client satisfaction, which I actively apply in my professional roles.