Vanessa Ekeke
Healthcare
Services offered
I’m an Epic Credentialed Trainer and EHR Support Analyst with over 6 years of experience delivering impactful training and support across multiple Epic modules. I specialize in translating complex workflows into simple, hands-on learning experiences for end users—from providers to clinical staff.
Whether supporting go-lives, conducting classroom training, or resolving day-to-day system issues, my goal is to ensure healthcare professionals feel confident and capable using Epic to its fullest potential. I’m passionate about improving system adoption, enhancing user experience, and ultimately contributing to better patient outcomes.
Let’s connect—I’m open to new opportunities, collaborations, and professional networking in the healthcare IT space.
Experience
Experienced Epic Credentialed Trainer and EHR Support Analyst with over 6 years in healthcare IT, specializing in training, support, and optimization of Epic systems. Proven ability to deliver engaging end-user training, support clinical staff during go-lives, and provide ongoing technical assistance for Epic modules such as Radiant and others. Skilled in troubleshooting, workflow analysis, ticket resolution, and ensuring compliance with HIPAA standards.
Background includes classroom and one-on-one training, remote support, system testing, and collaborating with cross-functional teams to enhance EHR efficiency and user adoption. Known for translating complex system processes into easy-to-understand steps that empower users and improve documentation quality. Adept at balancing technical accuracy with customer-focused service.
Currently expanding into recruitment with a strong understanding of healthcare workflows, user needs, and the digital tools that support them.
Education
WGU (Bachelors degree in Cyber Security and Information Assurance) In view
Ist Bachelors degree in History and Strategic Studies
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