Treshawnte Preston

Experienced Healthcare Professional | Recruitment, Scheduling, and Patient Care Expertise

Dedicated healthcare professional with over 10 years of experience spanning clinical and administrative roles. Skilled in patient care, recruitment support, scheduling coordination, and utilization management, I bring a results-driven approach to optimizing healthcare delivery and ensuring compliance with industry standards.

Key strengths include:

• Assisting in the recruitment and onboarding of healthcare professionals, including RNs, LPNs, PTs, OTAs, and MSWs.

• Extensive experience in scheduling coordination for clinicians, optimizing workflows, and improving operational efficiency.

• Strong proficiency in managing authorization processes, compliance, and data entry using systems such as EPIC, SAP, and Microsoft Suite.

• Providing exceptional patient care, including telemetry monitoring, phlebotomy, and assisting with activities of daily living (ADLs).

• Adept at fostering collaboration across teams and ensuring outstanding customer service.

Currently pursuing a Bachelor of Science in Healthcare Administration with an anticipated graduation in June 2025, I am committed to leveraging my background in healthcare operations and patient care to contribute to organizational success and enhance patient experiences.

Long Term Services & Supports Utilization Management Technician

AmeriHealth Caritas

January 2023 – Present

• Coordinate correspondence and manage authorization processes for service reviews, ensuring accurate and prompt execution.

• Facilitate information exchange between providers and utilization management staff to streamline service delivery.

• Conduct verbal notifications and perform precise data entry to maintain compliance with regulatory standards.

Clinical Administrative Assistant / PRN CNA

Pinnacle Home Healthcare, Tampa, FL

October 2022 – February 2023

• Assisted with recruiting and was directly responsible for onboarding healthcare professionals, including RNs, LPNs, PTs, OTAs, and MSWs, within my territory.

• Coordinated daily and weekend staff scheduling, optimizing workflows and ensuring efficient resource allocation.

• Worked as a PRN CNA to fulfill staffing needs, providing direct patient care and support as required.

• Managed end-of-day reporting and maintained strict HIPAA compliance while navigating multiple healthcare systems.

Executive Assistant / PRN CNA

Care Placement Home Health Agency, Palm Harbor, FL

2015 – 2019

• Delivered comprehensive administrative support, including calendar management and scheduling key meetings for the executive team.

• Reviewed and prepared documents, reports, and presentations to support decision-making processes.

• Coordinated schedules for 20-30 clinicians daily to optimize client appointments and enhance organizational efficiency.

• Worked as a PRN CNA to assist with staffing needs, ensuring seamless patient care and operational coverage.

Scheduling Coordinator / Administrative Assistant / PRN CNA

Bayada Home Health Agency, Clearwater, FL

2015 – 2018

• Managed case assignments, approved homes for services, and coordinated caregiver schedules to meet patient needs.

• Assisted with recruitment and training of new employees, ensuring a consistent flow of qualified staff.

• Worked as a PRN CNA to fulfill staffing shortages, delivering patient care and supporting the team during peak needs.

• Processed client payments and maintained accurate financial records for compliance purposes.

Nurse Tech (Patient Care Technician)

Advent Health – USF Campus, Tampa, FL

2014 – 2015

• Provided comprehensive patient care, including monitoring vital signs, wound care, and assisting with mobility and personal hygiene.

• Executed telemetry monitoring, EKG setups, and phlebotomy procedures to ensure accurate data collection.

• Utilized EPIC systems for effective patient record management and supported clinic workflows.

Education Summary

Currently pursuing a Bachelor of Science in Healthcare Administration at the University of Phoenix, with an anticipated graduation in June 2025. This program focuses on equipping students with the knowledge and skills needed for effective healthcare management, including leadership, operational efficiency, and regulatory compliance.

Completed a Patient Care Technician (PCT) certification program at Ultimate Medical Academy in 2014, providing a strong foundation in patient care and healthcare operations.