tranea battle

Administrative professional adequate in active listening, empathy, problem-solving and communication. Knowledge of medical terminology, proficiency with medical software, excellent computer literacy skills. Seeking a company where I can use my experience and education to help the company meet and surpass its goals. I am also seeking a highly rewarding career where I can use my skills and knowledge to help my coworkers, and I become successful. I am hoping to succeed in a competitive and challenging environment where I can establish an enjoyable career for myself

Medstar Franklin Square Medical Center | Intensive Care Unit Secretary 2024-Present           

• Greeting and directing patients and visitors.
• Maintaining a safe, clean, and orderly workstation.
• Assembling and maintaining patient charts.
• Providing clerical support to the interdisciplinary team.
• Answering phone calls and transferring them as appropriate.
• Scheduling appointments.
• Handling patient admissions and discharges.
• Coordinating patient appointments and procedures.
• Assisting in patient care by maintaining records and tracking test results
• Maintains patient confidentially at all times.
• Communicates all relevant information clearly and effectively to members of the interdisciplinary team. 
• Represents the organization in a positive and professional manner.
• Proficient in computer programs including Word and Excel. Becomes proficient in electronic medical record documentation.  

University Of Maryland Medical Center | Shock Trauma Intensive Care Unit Secretary  2023-Present

• Schedule appointments and follow-up exams as instructed by doctors 
• Administer and maintain patient records for use by our medical professionals 
•  Assisting patients when they arrive at the department for care 
• Maintaining, filing and organizing patient records 
• Working with other departments to coordinate care services 
• Managing office and medical supplies for the department 
• Support efficiently all unit operation through ordering equipment, supplies and services. 
• Conduct different clerical, communications as well as coordinate functions to ensure plus assist smooth patient care processes along with unit operations. 
• Contribute to ensure effectual communication with callers, visitors, staff and physicians from varied departments as appropriate. 
• Respond and screen all unit incoming phone calls to departments. 
• Ensure to respond to inquiries and refer to suitable staff member

Johns Hopkins Hospital | Unit Associate 2020-2023

• Maintained inventory supply and stocking units according to established procedures and standards. 
• Transported patients and equipment. 
• Delivered records and specimens. 
• Assisted nursing and medical personnel in delegated direct/indirect patient care activities. 
• Gained knowledge of and familiarity with hospital equipment, supplies and procedures. 
• Able to identify clinical and environmental emergency/urgent situations and to follow established procedures. 
• Practiced highly effective interpersonal communication skills to interact with inter-professional staff, patients, families, visitors, and other hospital employees 
•  Resolved administrative problems by analyzing information; identifying and communication solutions 
• Maintained rapport with families, patients, managers, and employees by arranging continuing contacts • Provided information by answering questions and request

I obained my High school diploma.