Tom Tilley

Accomplished Software Development Director with over 20 years of experience in leading engineering teams to deliver high-quality software solutions. Adept at driving product strategy, managing cross-functional teams, and optimizing development processes to meet business objectives. Proven track record of overseeing complex projects, enhancing system performance, and guiding successful product launches.

Director of Product Development
Cyber adAPT, Inc., Dallas, TX
November 2015 – Present
 

• Drive development and delivery of three major product lines: a Network Security Appliance, Packet Broker integrated Sensors, and an integrated VPN Solution.
• Direct teams to ensure adherence to quality standards and performance metrics.
• Manage release processes, balancing the needs of product owners, developers, and QA.
• Provide strategic vision and roadmapping for product owners to design and implement new features and explore new market opportunities.
• Create system models for Sales Engineers to present during sales demonstrations.
• Develop load testing and regression analysis tools, and support various environments including Bare Metal, ESXi, Google, Azure, and AWS.
• Secure Linux platforms for penetration testing, ensuring robustness and reliability.

DevOps Engineer – Azure Automated Build Manager
Xenatix, Irving, TX
April 2015 – November 2015
 

• Led full-stack automated builds and deployments using Azure, enhancing deployment efficiency and environment segregation.
• Developed and managed multiple environments, including Development, Test, and customer-specific setups.
• Executed load testing and collaborated with QA to streamline promotion from test to production.
• Facilitated the transition of load balancers from Hyper-V to Azure, improving scalability and performance.

Quality Assurance Manager
CExchange, LLC, Carrollton, TX
November 2013 – March 2015
 

• Managed QA team operations, including performance reviews, mentoring, and recruitment.
• Designed and implemented a comprehensive load and performance testing framework.
• Automated UI tests and supported rapid deployment cycles, including daily releases.
• Led penetration testing, vulnerability scans, and security incident management processes.
• Implemented initial stages of ISO 27001 for improved information security management.

Quality Assurance Manager
Six Flags Theme Parks, Grand Prairie, TX
May 2012 – May 2013
 

• Oversaw regression coverage for product releases, improving software stability and user experience.
• Developed automated testing frameworks and validated business-critical systems, including ticketing and e-commerce applications.
• Implemented automated web application testing tools and managed change control for QA processes.

Lead QA Analyst
BRINK’S, Inc., Coppell, TX
September 2008 – May 2012
 

• Ensured functionality of money ordering systems through Agile testing migration.
• Led offshore testers and verified requirements were met with retail customers.
• Developed and executed automated testing and training for improved test processes and efficiency.

System Test Manager - Strategic Test Engineer
LANDesk Software Inc., A Division of Intel, South Jordan, UT
June 2004 – September 2008
 

• Led system test efforts of 5 teams in an agile environment focused on verifying precise management of workstations and servers in an enterprise.
• Designed and executed load tests on extensive test environments, including 2500-node/50-server setups.
• Coordinated with product managers to prioritize and represent constituent interests, ensuring product quality and performance.
   

Lead Software Test Engineer
Novell Inc., Provo, UT
May 2003 – June 2004
 

• Validated ZENworks 6.5 Suite functionality and compatibility through automated testing tools.
• Developed multi-tree testing environments and received recognition for outstanding performance.

Enterprise Systems Integrator
4Front Systems, Morrisville, NC
May 2002 – February 2003
 

• Engineered large-scale upgrades and stable email systems, managing enterprise-wide projects and updates.

Consultant – Network Analyst / Enterprise Systems Integrator
Ciber, Inc., Raleigh, NC
October 2000 – March 2002
 

• Provided advanced server support and network security analysis for a broad range of business environments.
• Documented network designs and managed server administration tasks.

Network Engineer and Telecommunications
WesTech Engineering, Salt Lake City, UT
March 1998 – October 2000
 

• Designed and administered network topologies and managed various server environments and help desk support.

Assistant Manager of Retail Computer Store
CR Computers, Provo, UT
August 1996 – March 1998
 

• Managed LAN administration and customer builds.
• Created technical support and training to start a new training product.

Education
5/2007 - Bachelor's Degree Mechanical Engineering – University of Utah

   Emphasis - Managing technical teams

Spanish Language Training (Read, Write, Speak Fluent Spanish)