Tiffany Ross

Detailed-Oriented payroll professional with 14 years of experience managing payrolls, taxes and accounting related functions for small businesses to federal contracting corporations. I currently work for Akima, LLC, a Federal Contracting company, managing tax filing and accounting related tasks for 40 corporations and over 14,000 employees in the U.S. and Foreign Countries.

Akima, LLC                                                                                                                                                    Charlotte, N.C.
Senior Payroll Tax Accountant                                                                                                      

 March 2021-Present 
• Analyze tax data for weekly, quarterly and annual variances, for 14,000 federal contract employees in 40 companies: including expat employees 
• Advise payroll specialist regarding tax adjustments to reconcile variances.
• Collaborate with HRIS to obtain state forms for proper withholding
• Train and provide resources to HRIS regarding proper tax set ups in Costpoint.
• Analyze employee withholding in accordance to reciprocity agreements for multi-state setups
• Process, approve and submit AP Payments
• Complete state and local registrations 
• Complete new company start ups via Dayforce
• Monthly Social Security Number Verification 
• Process German payroll via tax wires (ADP Global)
• Provide tax documents and information for Audits
• W2 testing and processing via Equifax.
• Manual W2 processing for Guam and Puerto Rico
• Deltek Costpoint update testing
• Tax Notice Resolution
• Amendment Processing
• Research and resolve service tickets

Akima, LLC      Charlotte, N.C.                                                                                                                                           Payroll Specialist                                                                                                                 

 February 2019-March 2021
• Process weekly, biweekly and semimonthly payrolls for government employees according to federal contract guidelines for 13 companies, approx. 400 employees a month using Deltek Costpoint
• Review and accurately process payments for Davis Bacon Work
• Reconcile timesheet corrections for accurate billing to the government
• Verify proper tax jurisdictions are set up for processing
• Reconcile leave balances
• Research and resolve payroll issues timely

Accountemps, Inc.                                                                                                                                       Charlotte, N.C.
Payroll Specialist                                                                                                                

  August 2018-February 2019
• Verify personnel records, rates of pay changes, W4 changes, and payroll deductions
• Process payments according to government contract regulations using Deltek Costpoint
• Review payroll to ensure accuracy
• Review and update employee leave records.
• Set up wage garnishments
• Thoroughly resolve errors and payroll related inquiries

iSolved, Inc.                                                                                                                                                    Charlotte, N.C
Tax Specialist II                                                                                                                    

October 2017-January 2018
• Import client tax liabilities from payroll platforms 
• File and pay client payroll taxes timely and accurately 
• Prepare and file quarter and annual tax returns
• Setup, reconcile and balance all "full service" tax clients 
• Collect and file Power of Attorney forms as required by taxing authority 
• Maintain client ID numbers, rates, and deposit frequencies 
• Research and timely respond to client tax notices 
• Prepare and file amended tax returns
• Actively involved with testing software updates

Trinet, Inc.          Fort Mill, S.C.
Payroll Specialist              

May 2017-October 2017
• Responsible for high volume processing both on-cycle and off-cycle multi-state payroll for customers using Peoplesoft and Salesforce
• Audit payroll information for accuracy
• Resolve payroll discrepancies by collecting and analyzing information.
• Ensure that payroll-related transactions are processed in compliance with policies and procedures

ADP, LLC.                                                                                                                                                    Charlotte, N.C.
Full Level Tax Coordinator II                                                                                                

 December 2017-May 2017
• Responsible for coordinating the Full Level Tax (FLT) process on complex accounts
• Reconcile prior quarter tax filings against payroll documents. (941 Filings/State and Local Filings)
• Identify and resolve complex out-of-balance and deposit variance issues
• Process Exception Filings
• Complete Amended Returns for clients with variance issues. (Amended 941s/State and Local/W2c Returns)
• Research and Resolve agency tax notices
• Ensure correct state and local jurisdictions are set up for payroll
• Ensure Tax ID numbers were obtained and entered accurately in system

ADP, LLC                                                                                                                                                      Charlotte, N.C.
Customer Service Representative                                                                                  

 March 2010-November 2012
• Diagnose and resolve payroll processing issues
• Obtain knowledge of all payroll systems to educate clients on the value of products and services
• Process payroll related adjustments to keep employee records up-to-date and ensure clients receive accurate quarter/year-end reports and W-2s
• Routinely setup earnings and deductions; including wage garnishments, 401k, medical, dental, IRA’s, etc. 
• Provide timely follow ups to clients as needed
• Provide world class customer service to each client during every interaction
 

Bachelor of Arts-Mass Communications

Winston Salem State University

May 2009 Magna Cum Laude Graduate