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Tatiana Bonilla

Tatiana Bonilla

Operations Support Professional | Reporting

Administrative

San Jose, Santa Clara

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About Tatiana Bonilla:

I’m an operations-focused professional with over 10 years of experience supporting business operations, reporting, and customer service in fast-paced environments. I’m known for creating structure where processes don’t yet exist by building workflows, documentation, and training materials that improve consistency and accuracy.

In my current role, I lead overnight operations, generate financial and operational reports, export and reconcile data in Excel, and distribute reports to management using Google Workspace. I also train new team members, create step-by-step guides, and organize shared files so leadership can easily access critical information.

I’m currently pursuing an A.S. in Data Analytics / Computer Science and am seeking entry-level corporate opportunities in operations, administrative support, or business analysis where I can contribute strong organization, reporting, and process-building skills.

Experience

I’m an operations-focused professional with over 10 years of experience supporting business operations, reporting, and customer service in fast-paced environments. I currently lead overnight operations, complete financial audits, generate daily revenue and transaction reports, export and reconcile data in Excel, and distribute reports to management using Google Workspace.

I’m known for creating structure where processes don’t yet exist by building workflows, documentation, and training materials that improve consistency and accuracy. I regularly train new team members, develop checklists and job aids, and organize shared digital files so leadership has clear visibility into operations. My background includes cross-functional coordination, process improvement, and proactive problem-solving to support smooth daily operations.

Education

I’m currently completing my final semester at San Jose City College as a Computer Science major, with graduation expected in May 2026. My coursework focuses on foundational programming, data analysis, technical problem-solving, and a math-oriented curriculum, along with exposure to entry-level programming languages including Java and Python. I plan to transfer to continue my studies after graduation and am actively building practical skills in technology, data, and business operations to support entry-level corporate and analytical roles.

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