
Steve Newton
Customer Service / Support
About Steve Newton:
About me. Steve Newton, energetic, charismatic, engaging, and detailed oriented. My focus is on providing excellent customer service and building the team. I'm a safety and security professional, developing processes and procedures, experienced in claims management and team training and development.
BLS Advanced CPR Instructor - Mediator (10yrs) - Spanish (intermediate)
Experience
- 30+yrs Marriott International and Wyndham Hotels (24 yrs management)
- Oversaw and developed emergency procedures, general liability insurance claims management, conduct quality assurance audits reports gaps to upper management, training and development of team and department managers.
- CPR Instructor, Mediator (10 yrs), Spanish (intermediate), Interview and Interrogations (Reid), Verbal de-escalation, San Antonio Police Academy for Security Professionals training on Surveillance Detection.
Education
- Military Experience (Army - Military Police) - learned the importance of completing the job first. Development of leadership skills.
- Continuous learning and leadership development throughout my hospitality career.
- Training and development of others - learned a great deal and helped improve my overall skill.
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