Stephen Everett

Customer Service Experience 

• Listens to associates, customers, or management with passion. 
• Retail associate who eagerly and efficiently helps associates or customers. 

Lowe’s: Professional Commercial Sales Customer Service Associate Advocate 

October 2022-Present 

Duties 

• Analyzed, handled, or verified account data, accurate exchanges, Business-to-Business sales operations development, internet orders, orders, payments, prices, receipts, or returns in Customer Relationship Management Sterling Software, Inc. responsibly. 
• Happily led or obeyed management or teams with or without management near. 
• Helped associates, businesses, or customers in person or on the phone. 
• Presented or registered clients, customers, or key stakeholders with IDs, installations, Lowe’s credit cards, Lowe’s Pro Rewards and Partnership Programs, or protection plans. 
• Reduced customers’ struggles by giving good customer support with project knowledge to regularly receive positive customer’s feedback. 
• Regularly cleaned, organized, protected, or stocked product displays or sales stands. 
• Regularly lifted 80 + lb, sat, or stood with or without a team. 
• Trained new Cashiers, Customer Service Associate Advocates, or Loaders. 
• Traveled to meetings, training, or to help other shops. 
• Worked other duties as the job required. 

Lowe’s: Customer Service Sales Associate Advocate 

June 2021-August 2022 

Duties 

• Analyzed, handled, or verified account data, accurate exchanges, Business-to-Business sales operations development, internet orders, orders, payments, prices, receipts, or returns in Customer Relationship Management Sterling Software, Inc. responsibly. 
• Happily led or obeyed management or teams with or without management near. 
• Helped associates, businesses, or customers in person or on the phone. 
• Presented or registered clients or customers with IDs, installations, Lowe’s credit cards, or protection plans. 
• Reduced customers’ struggles by giving good customer support with project knowledge to regularly receive positive customer’s feedback. 
• Regularly cleaned, organized, protected, or stocked product displays or sales stands. 
• Regularly lifted 80 + lb, sat, or stood with or without a team. 
• Trained new Cashiers or Customer Service Associate Advocates. 
• Traveled to meetings, training, or to help other shops. 
• Worked other duties as the job required. 

Customer Service Experience 

April 2018-June 2021 

Home School 

2005-2019 

• GPA: 3.79 
• High School Diploma 
• Honors: Biology and Chemistry 
• Soccer 

Lowe’s University 

6200 Long Prairie Rd

Flower Mound, TX 75028

US 

March 2021-August 2022 

October 2022-Present 

• Achieved #1 on the Leader Board 

North Central Texas College 

1200 Cross Timbers Rd

Flower Mound, TX 75028

US 

2019-2020: Fall Semester 

Student Loans 

Incomplete Associate's Degree