

STARLET GRIESE
Customer Service / Support
About STARLET GRIESE:
Attentive, resourceful and tenacious with an ability to remain courteous and professional while communicating with customers clearly and directly. A background in management has cultivated skills that allow for identifying problems and finding resolutions or alternatives that satisfy customers and lead a team while remaining in line with goals of the business.
Experience
Excellent communication and interpersonal skills to effectively present information to customers.
Ability to build strong professional relationships.
Strong verbal communication skills via phone and in-person.
Ability to manage multiple tasks and respond to job demands and change with poise.
Observe and understand non-verbal communication.
Excellent customer service aptitude, strong management, leadership and coaching abilities
Strong understanding of sales management routines and ability to lead a team into action.
Proficient working knowledge of Basic PC skills, Banks Core system to process teller transactions, look-up customer accounts, and trouble shoot the equipment when problems occur, Microsoft office applications (word, excel, and outlook), and Citrix.
Education
I HAVE COMPLETED HIGH SCHOOL IN 1998 FROM STEPHAN MATHER HIGH
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