Sean Stultz

As a detail-oriented individual with a passion for problem-solving, I am eager to launch my career as a Business Analyst. I possess a solid foundation in data analysis, requirement gathering, process modeling, and critical thinking. My experience with CRM systems such as Salesforce and HubSpot, as well as data visualization and document management, allows me to effectively collaborate with cross-functional teams. I am skilled in using Jira for project management and have a good understanding of PowerBI for data analysis. With my ability to adapt to new technologies and my commitment to ongoing learning, I am confident in my ability to contribute to any business analyst role.

Skills:

• Jira
• Data analysis
• Requirement Gathering
• Process Modeling
• Context Diagrams
• User-Stories
• Microsoft Office
• Microsoft Excel
• Critical Thinking
• Traceability Matrix
• Data Visualization
• Collaboration

Sales Analyst at EIMS
Company: EIMS
Years: January 2023 to Current

• Drive end-to-end net new business sales, managing customers through the software subscription sales process.
• Utilized data and analytics to identify target markets and understand customer needs.
• Used CRM software (HubSpot) in collaboration with Power BI to analyze customer trends and identify purchasing habits.
• Monitored industry news and trends to stay up-to-date on competitive landscape.
• Identified pipelines, delivered demos, managed procurement processes, and drove adoption and/or expansion of solutions.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.

Sales and Marketing Analyst at Samsung Electronics America
Company: Samsung Electronics America
Years: February 2018 to December 2022

• Leveraged Share of Voice (SOV) to assess brand awareness on different marketing channels against competitors.
• Leveraged ROAS reports through Tableau to measure efficacy of a digital advertising campaign.
• Gathered, disseminated, and presented analysis of competitors.
• Implemented and applied standard competitive data collection processes used by sales, operations, and finance.
• Utilize analytics software such as Zoho and Tableau to identify trends for high-opportunity store locations, implementing improvements that boosted sales by 17% yearly.
• Successfully interpret data to identify key metrics and draw conclusions and propose solutions to improve efficiencies, leading to a 15% reduction in operating costs.
• Leverage root cause analysis (RCA) strategy to identify sales challenges and create actionable items which increased company market share within territory by 5% in Q3 of 2022.
• Consistently and profitably met new sales quotas through expert management and leadership of the sales team, increasing overall sales by 20% each quarter.
• Use approved training materials to design and develop customized training presentations which increased employee product knowledge leading to a 5% increase in product recommendations each quarter.

Lead Sales Consultant at Mosaic North America
Company: Mosaic North America
Years: February 2013 to February 2018

• Monitored and analyzed service after sale and implemented quick and effective problem resolutions.
• Analyzed quarterly and YOY business growth reports through Tableau to identify areas of opportunity and optimization.
• Kept detailed records of daily activities through online customer database.
• Identified new business opportunities through networking, marketing, and prospective database leads.
• Conducted quarterly and bi-annal business reviews with employees to identify strengths and measure performance against established KPIs.
• Conducted advanced sales training aimed at improving employee active listening skills when engaging in customer-facing activities which resulted in an increase of NPS Score from 70 to 85.
• Collaborated with sales teams and marketing department to promote new products and services; attended various events, webinars, and workshops.
• Developed effective training and coaching strategies to help employees with professional development and advancement opportunities which resulted in 3 employees advancing to management positions.

B2B Account Manager at UBM Channel
Company: UBM Channel
Years: May 2011 to February 2013

• Increased ROI of client accounts by 28%, resulting in incremental upsell opportunities worth $700k.
• Analyzed indicator reports to effectively target passive partners and convert them into active purchasing partner, which resulted in a 20% revenue increase in Q3 of 2012Recognizes as top account manager for company in 2012.
• Managed revenue models, process flows, operations support, and customer engagement strategies.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Collaborating with key decision makers to uncover additional sales opportunities which resulted in revenue increase of 11% YOY.
• Leveraged Salesforce CRM to maintain accurate client records, keeping track of any contract updates and renewals.
• Prepared sales presentations for clients showing success and credibility of products.

Supervisor at Southern Connections Call Center
Company: Southern Connections Call Center
Years: August 2009 to May 2011

• Analyzed metrics to identify optimization opportunities, eventually leading to noticeable 6% revenue growth.
• Collected, arranged, and input information into CRM system.
• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Boosted team performance by developing customer service training materials and conducting service training.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Developed advance call training program and provided monthly caller evaluations to improve caller efficiency, increasing performance by 20%.

Master of Science: Information Technology
Florida State University - 2022

Bachelor of Business Administration
Miami Dade College - 2019

Associate of Science (AS): General Studies
Southern Adventist University - 2011