SARAH PUPUNU

I’m a healthcare administrative specialist with over 20 years of experience in patient accounts, claims, and revenue cycle operations. I’ve supported multi‑payer environments including Medicare, Medi‑Cal, commercial insurance, workers’ compensation, and behavioral health — always with a focus on accuracy, calm communication, and collaborative problem‑solving.

I’m currently seeking remote or hybrid roles in claims resolution, AR follow‑up, and healthcare billing support. I bring a steady, detail‑oriented approach to every task, and I value clear documentation, respectful teamwork, and systems that work.

Based in Sacramento, I balance my professional goals with family care and creative writing. I believe in resilience, clarity, and showing up with integrity — especially when the path is changing.

I have over 20 years of experience in healthcare administration with a focus on patient accounts, multi‑payer claims, AR follow‑up, and revenue cycle operations. My background includes Medicare, Medi‑Cal, commercial insurance, workers’ compensation, and behavioral health claims. I’m skilled in resolving complex account issues, communicating calmly with patients and payers, and supporting accurate, efficient billing workflows in remote and hybrid environments.

High school graduate with additional training in Office Occupations and 1.5 years of General Studies coursework at Salt Lake Community College. My education has equipped me with strong administrative, documentation, and multi‑system navigation skills that I have used throughout my healthcare claims and revenue cycle career.