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Sam Berkman

Sam Berkman

Project Manager Trainee

Administrative

Columbia, Howard

Social

About Sam Berkman:

Dynamic Facilities Manager with more than 6 years of experience in Customer
Service and Operations Management. Adept at managing small and large teams of
customer service professionals. Dedicated to building positive client experiences,
improving satisfaction, and fostering long-term relationships through effective
communication and a solutions-oriented approach. Skilled in critical thinking and
problem-solving, with a focus on improving team performance and enhancing
customer experiences. Strong leadership abilities and a collaborative mindset,
dedicated to driving success through effective communication and strategic
solutions

Experience

Customer Service Relations
Inventory Management
Employee Management
Organizational Skills
Expertise in Microsoft
Office and Google Office
Systems
Leadership Skills
POS Systems
Team-oriented Work
Critical Thinking Skills
Pool Operations
Lifeguard Training

Education

Completed Certified Associate in Project Management
(CAPM)® in February 2025 through Project Management
Institute®

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