Roseany Souza

I am an experienced administrative professional with a strong background in customer service, administrative assistance, and document management. My skills include effective communication, problem-solving, and proficiency in Microsoft Office and CRM software. I have experience collaborating with teams to ensure organization and efficiency in administrative processes while providing excellent customer service. Fluent in Portuguese, English, and Spanish, I excel in multicultural environments and am committed to delivering high-quality results in dynamic and fast-paced settings.

I have over 5 years of experience in administrative and customer service roles. My expertise includes record management, assisting clients with document processing, and delivering excellent service to ensure operational efficiency. I am proficient in Microsoft Office, CRM systems, and possess strong communication and problem-solving skills.

I hold a Bachelor’s degree in Business Administration from the University of 7th of September in Fortaleza, Brazil. During my studies, I developed a strong foundation in management, organizational processes, and customer relationship strategies, which have been essential to my professional success.