Rosalia Loera

Attentive and organized Medical Assistant with over 4+ years of experience performing administrative
and clinical tasks in a healthcare environment. Looking to apply my background and expertise to help
fulfill any medical assistant needs.

KEY SKILLS
—
• Bilingual
• Electronic Medical
Record (EMR) software
• Patient Triage
• Project Manager
• Insurance Verifications
• Prepping Rooms
• Taking Vitals
• Specimen Collection
• Injections
• HIPAA/OSHA

Experience

Alamo City Dermatology, San Antonio, TX
Clinical Team Lead January 2017 – Current
 Responsible for supervising five Medical Assistants on their day-to-
day responsibilities which include reviewing their chart notes and
making sure their “tasks” are completed accordingly.
 Manage inventory for all exam rooms and provide necessary supplies,
support, and assistance to the medical staff.
 Support the Medical Director in surgery days by preparing equipment
and assisting physicians with medical treatments.
 Implemented monthly auditing of the clinic which has improved our
mission to deliver high quality services to our community with
kindness, excellence, and expertise.
 Assisted the Practice Manager in initiating a pre-registration process
which lead to the reduction of no-show rates from 16% to less than
10%.
 Support the management team in conducting performance reviews for
employees.
Alamo City Dermatology, San Antonio, TX
Office Assistant December 2017 – January 2021
 Praised for efficiently handling of administrative duties (e.g.,
answering phone calls, scheduling appointments, maintaining up to
date medical records, and processing patients.
 Project Manager of the Corevitas Study; a research study for patients
who have a condition known as psoriasis and atopic dermatitis.
 Complete and submit clinical documentation in accordance with
clinical guidelines, including prior-authorization packets.
 Monitor’s patient flow to maximize efficiency within the clinic
throughout the day.
 Train all new employees on back-office processes and systems.

McDonald’s, San Antonio, TX
Assistant Manager March 2014 – Current
 Controlled and conducted payroll to meet the company labor cost
standards.
 Manage the flow of food service activity, assigning tasks, and provide
the highest quality food with the best customer service possible.
 Maintain reports based on the company’s standards in compliance
with state and federal regulations.
 Handle HR issues as they arise, including disciplinary write-ups.
 Responsible for the cash for all shifts, including bank deposits and
ensuring that all cash procedures are properly adhered to Maintaining
professional appearance and demeanor at all times.
 Conduct crew meetings as needed to discuss operations procedures
and promotions.
 Ensure that all sanitation, safety, and security policies and procedures
are observed and enforced.
 

EDUCATION
San Antonio Medical Assistant School, San Antonio, TX
Certified Medical Assistant February 2021 – Current
Northwest Vista College, San Antonio, TX
Associates in Liberal Arts August 2009 – December
2015
Vogue College of Cosmetology, San Antonio, TX
Aesthetician January 2014 – January 2015
 

VOLUNTER

St. PJ’s Children’s Home, San Antonio, TX
Volunteer November 2015 – November 2016

KEY SKILLS
—
• Bilingual
• Electronic Medical
Record (EMR) software
• Patient Triage
• Project Manager
• Insurance Verifications
• Prepping Rooms
• Taking Vitals
• Specimen Collection
• Injections
• HIPAA/OSHA

Alamo City Dermatology, San Antonio, TX
Clinical Team Lead January 2021 – Current
 Responsible for supervising five Medical Assistants on their day-to-
day responsibilities which include reviewing their chart notes and
making sure their “tasks” are completed accordingly.
 Manage inventory for all exam rooms and provide necessary supplies,
support, and assistance to the medical staff.
 Support the Medical Director in surgery days by preparing equipment
and assisting physicians with medical treatments.
 Implemented monthly auditing of the clinic which has improved our
mission to deliver high quality services to our community with
kindness, excellence, and expertise.
 Assisted the Practice Manager in initiating a pre-registration process
which lead to the reduction of no-show rates from 16% to less than
10%.
 Support the management team in conducting performance reviews for
employees.
Alamo City Dermatology, San Antonio, TX
Office Assistant December 2017 – January 2021
 Praised for efficiently handling of administrative duties (e.g.,
answering phone calls, scheduling appointments, maintaining up to
date medical records, and processing patients.
 Project Manager of the Corevitas Study; a research study for patients
who have a condition known as psoriasis and atopic dermatitis.
 Complete and submit clinical documentation in accordance with
clinical guidelines, including prior-authorization packets.
 Monitor’s patient flow to maximize efficiency within the clinic
throughout the day.
 Train all new employees on back-office processes and systems.

San Antonio Medical Assistant School, San Antonio, TX
Certified Medical Assistant February 2021 – Current
Northwest Vista College, San Antonio, TX
Associates in Liberal Arts August 2009 – December
2015
Vogue College of Cosmetology, San Antonio, TX
Aesthetician January 2014 – January 2015