Dates From –jan 2025 To currentUnPaidstudent- Post the family member passing in Nov 2024, in turn I started a degree program at Spokane Falls Community College (SFCC in Jan 2025, where I still attend, seeking a degree in Digital Media Production, to support my YouTube channel centric around Magic the Gathering, the collectible trading card game.
- Develop content for YouTube, while maintaining a social media presence.
- Skill set including sound dampening / recording.
- Lighting control / color balance for multiple camera sensors.
- Video / Audio capture / editing within CapCut, and Adobe Premiere Pro.
Dates From –OCT 2022 To NOV 2024UnPaidFamily caregiver- A catastrophic injury within the family required me to leave my newly acquired position to provide full time care to a bed-ridden family member.
- They passed in Nov 2024, in turn I started a degree program at Spokane Falls Community College (SFCC in Jan 2025, where I still attend, seeking a degree in Digital Media Production, to support my YouTube channel centric around Magic the Gathering, the collectible trading card game.
Dates From –JUL 2022 To OCT 2022GS 5ACUTE CARE SECRETARY, MANN GRANDSTAFF VA- Schedules and reviews the work performed and activities of the office, including reporting and recordkeeping; receives visitors and telephone calls to the office; maintains calendar for appropriate staff; and schedules appointments.
- Reviews and directs to appropriate staff incoming correspondence, publications, regulations, etc.; responds to inquiries or directs; accordingly, and follows up on action items to ensure timely response.
- Performs office automation work; prepares meeting minutes; and utilizes various hardware and software in the performance of duties.
- Prepares forms, memorandums, reports, and other correspondence, ensuring proper grammar, spelling, and format; and prepares and maintains current guidelines and manuals pertinent to the department.
- Prepares travel arrangements for select staff; and coordinates conferences and meetings, including preparing agendas.
- May serve as the backup transcriptionist; maintains files, reports, etc.; and enters data/reports into the computer.
- Maintains an adequate stock of office supplies; maintains employee records; and serves as a government purchase card holder.
- Serves as a timekeeper for the Acute Care team working with leadership to deconflict scheduling issues and ensure all personnel are paid in a timely, but more importantly and accurate manner.
- Revised all SOPs (Standard Operating Procedures), and MCPs (Medical Center Policy), converting to the proper formatting, and ensuring the most up to date referencing were cited, and read to validate the correct format was used, modifying a previous MCP into a current SOP, resending ones that were not mandated by the parent reference, and transferring 2 that would better suit an alternate service.
- Processes sponsorship and works in conjunction with on site PIV (Personal Identity Verification) to correct any deficiencies providers may have.
Dates From –May 2017 To JUN 2022Summer positions during collegesee sub positions, various- Ziggy’s Home Improvement: 2021 Summer
- Selected above senior sales associates to reestablish and run the Pole Building department; A section that not only requires autonomous functionality, but an extremely high level of organizational skills, a strong grasp of MS Office, and tremendous interpersonal / customer service abilities.
- Conduct daily inventories / shelf stockage, using a mobile computer station to scan individual items, cross-referencing this with inventory on hand and allot required amounts based upon available quantities / space.
- Pull all required items for stockage, staged on carts and both direct additional workers for shelving / conduct shelving personally.
- Employ customer service either in person or via phone, answering building need requirements / price, in conjunction with available inventories / potential locations of said products.
- Make recommendations to those who need assistance with methods / repairs for required supplies / procedures.
- Strong functional knowledge on Biztrack software for daily sales, inventory, acquisition, and management processes.
- Assist customers with their project requirements / product needs, while attempting to stay within their budgetary constraints.
- Process purchases via POS (Point of Sale), both in person and telephonically.
- Utilize multi lined telephone systems and direct calls accordingly.
- KeyTronics: 2019 Summer
- Filled a quoting team member role that entailed an extreme amount of administrative, communication, and data analysis.
- Would receive a quote for a build project and would work with outside entities to compile updated pricing for individual material / electronic sub-components, cross-referencing with multiple part providers to ensure it was the best price to yield the highest profit margin.
- Develop correspondence using MS Word / Outlook to communicate clear, concise messages for both internal / external entities for part acquisition, alterations, and process explanation.
- Was selected as a summer hire to develop a “Translator” software for cross platform conversions, which was utilized to input our locally used part numbers / computation methods and would resolve the conversion automatically for the required information for an outside (recently acquired) company.
- This “Translator” was used by many levels and entities, and I personally received recognition from both companies for the simplicity and ease of use of the Excel sheet. Locking / Hiding sub sheets that conveyed the conversions, allowing for it to be less apt to corruption by the end user.
- Would work daily with MS Excel utilizing formulas / computations allowing me to not only refresh my Excel skills, but Python abilities.
- Jiffy Lube: 2018 Summer
- Assistant Managed standard oil change operations, this included inventory, operations, safety, and customer processing.
- Revised the inventory and organization of the store in which I worked.
- Developed a higher level of functionality within the facility, through the streamlined inventory, more accurate accountability for a higher part stockage / readiness rate.
- Evaluated and assessed potential hazards, correcting general cleanliness that yielded faster turn arounds due to parts being easier to find / correct filters being on hand and less debris around enabling a safer working environment.
- Worked with a corporate liaison to revise and update current Jiffy Lube health and safety policies, allowing me to use the vast training I had received in the military.
- Corrected several facility deficiencies, to include repairing the sprinkler system allowing for a better appearance, along with the many internal lighting, electrical and computer station / networking issues within the business, repairing all the workstations to be fully functional.
- Assisted with countless vehicle maintenance processes and proper disposal of utilized POL (Petroleum, Oil, Lubricants), in accordance with Washington environmental standards.
- Artisans Ark: 2017 Summer
- Worked with Special needs individuals teaching them marketable skills.
- Instructed them how to test computer equipment and determine if the hardware was salvageable.
- Would conduct hardware / software repairs to bring the system back to fully functional status, simultaneously utilizing a data “sledgehammer” to ensure proper privacy of the original owners.
- In the event when the Hardware was not worth restoring (financially), I would teach them how to strip the computers down for recyclable material in efforts to fund this nonprofit organization.
- I developed the entire program and contacted Microsoft to enable mass licensing for Windows keys for the restored systems.
- Utilized administrative skills to develop policy and an SOP (Standard Operating Procedure) for the overall functionality of the program to maintain continuity post my summer position.
- Organized and established Artisans (eBay) store to sell any salvageable hardware (Hard drives / processors) that bench tested but the remainder of the system was not worth salvaging.
Dates From –APR 2008 To APR 2017Chief Warrant Officer 3 (CW3)Battalion readiness chief, U.S. Army- Groomed and mentored 9 junior Army Warrant Officers, as well as provided guidance to the Battalion Commander and his subordinates.
- Was responsible for the complete facility maintenance, as well as verifying its compliance IAW all policies regarding safety, environmental, noise, and hazard prevention through proper contract support.
- Coordinated with outside agencies for repairs / modifications on specialized equipment, HVAC (heating ventilation, air conditioning), elevators, etc.
- Conducted regular checks and notified proper personnel regarding any repairs / changes to ensure a safe working condition, to include that training schedules of subordinate units (customers) include regulatory safety requirements, this involved evaluating said training for accuracy.
- Directly provided guidance to the Battalion Commander in all facets regarding the placement and development of all the Warrant Officers within the Battalion.
- Managed a maintenance program that consistently averaged a 95% readiness rate over two deployments, one of which was in two separate countries simultaneously.
- Reenlisted dozens of Soldiers, administering the oath of office to enlisted personnel.
- Perpetually ran trend analysis on ordering / safety / readiness data to correlate / aggregate overall statistics for reports briefed to higher headquarters.
- Personally reviewed and updated, or produced policy letters regarding secret, confidential, and sensitive level information in both Garrison / Deployed environments with no lost or compromised data.
- Oversaw and managed supply personnel and GPC (Government Purchase Card) transactions, additionally tracked transactions to ensure proper pricing, shipping, and completion of contracts.
- Conducted monthly, quarterly, and annual checks of occupational safety, and working hazards of the entire Battalion footprint. Maintaining records of all inspections and adjusting procedures to correct any deficiencies in a safety database, sharing findings with adjacent units.
- Coordinated and conducted Battalion level training events on correct environmental and safety procedures for both deployment and operations, teaching individual units’ representatives in a “Train the Trainers” process.
- Worked in conjunction with fellow Warrant Officer to lead the 2-person program as Battalion Motor pool safety Officers, developing a program that was made into a template for additional Battalions to mirror.
- Assessed, wrote, implemented, and briefed Battalion level risk assessments for 800+ personal training exercises in conjunction with Battalion S-3, and served as the SME (Subject Matter Expert) for the Battalion in all matters concerning equipment moving, emplacement, maintenance, in addition to safety and environmental compliance.
- Developed and revised a safety tracking system within MS Excel to share data, findings, and root causes of issues with a Brigade overall count tab, fed by subordinate Battalion tabs, located on a share-drive (SharePoint).
- Utilized MS Outlook calendar function to deconflict scheduling aspects with multiple internal / external entities for upcoming projects / maintenance / training exercises.
- Conducted safety checks and regular maintenance of the fire-retardant system; Coordinated in conjunction with the Fire Department for thoroughness and completeness.
- Maintained an annual budget exceeding 125 million dollars, for readiness parts, repairs, contracts, and general maintenance programs, all within standard operating budget constraints.
- Served as a project manager for 3 equipment reset / upgrades sweeps.
- Worked annual budgets reviews as well as contracts for local support / repairs, checking all documentation for accuracy and completeness.
- Constantly updated policies in reaction to updated equipment, which would modify equipment and in turn crew drills. Cemented said changes through crew certifications / evaluations.
- Served as an “Accident investigating Officer”, which entailed reviewing all accident data, police records, hospital records, and balanced that in conjunction with reviewing the damaged vehicle, the scene and developed findings / prepared evidence, and reported in written form to higher with recommendations.
- Served as the Battalion Commanders representative and SME for Battalion safety compliance and provided guidance to correct any newly found issues. Developed the Battalion safety procedure policy letters as a supplemental guideline to the Brigade and Post OSHA policies and procedures.
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Dates From – NOV 2004 To MAR 2008Sergeant First Class (E-7)Career Counselor, U.S. Army- Maintained and secured over 600 personnel records (citizenship, physical fitness, marksmanship, aptitude scores, additional skill identifiers, etc.) with no lost or compromised data.
- Developed tracking systems and operating procedures using MS Excel and Access that increased overall efficiency which was adapted and emulated by adjacent units.
- Preformed data collection, aggregation, and trend analysis to develop actions required to impact overall program success, yielding a 100+% retention rate, the highest in TRADOC (Training and Doctrine) for 2007.
- Review, and explain current pay rate and cross reference with assignment / job bonus availability; Would personally compute and process the personnel action, to modify the pay change / bonus.
- Worked for reenlisting / transitioning Soldiers (customers) in efforts to best pair their wants with the strength management needs of the Army.
- Assess / review individual’s current qualifications and security clearances to pair with potential assignments, ensuring they met all requirements for the proposed assignment, mentally and physically.
- Developed new / innovative policies to increase overall retention rates that were implemented at Brigade / Division levels.
- Ensured the oath of office was completed correctly, free of error and IAW prescribed policy.
- Conducted recruitment activities and best paired individuals with assigned positions, analyzing their current abilities with new position requirements.
- Communicated daily with a multitude of customers, peers, and seniors via e-mail (Outlook), phone, and internal messaging software to ensure all intent and messages were clear, concise, and accurate.
- Strong organizational skills and attention to detail resulted in multiple administrative inspections at both Brigade and Post levels, receiving commendable ratings in every evaluation.
- Adaptive team player with people-oriented skills, being hand selected to fulfill a shortage in a deployed environment, in which the mission was filled every quarter, not missing marks through the transition.
- Fulfilled all responsibilities above expectations (averaged 103% retention rates) in both garrison and deployed environments.
- Posted and briefed new positions available to orientation / individual, and prepared JA (job announcements) to inform individuals of opportunities.
- Drafted several contracts for local procurement of incentive, and promotional items to support the program, all within the Army S-4 policies and procedures.
- Utilized the Multi-Bid system to ensure fair price and market competitiveness when developing contracts before making the recommendation for selection of the best value / support for the customers within the fixed price system implemented within US Army guidelines.
- Conducted briefings to upper echelon staff through G.O. (General Officer) levels, developing and briefing slides and data personally compiled using multiple computer databases (MS Excel, Access, PowerPoint).
- Was selected as the Ft Bliss TRADOC Career Counselor of the year, and competed at Army level, winning Army TRADOC counselor of the year, being selected as runner-up for “of the Army”.
- Maintained all administrative policies and procedures, not only IAW Ft Bliss standards, but established continuity books and a shared drive (SharePoint) for ease of personnel transition and information sharing with adjacent counselors.
Dates From – JAN 2004 To OCT 2004Staff Sergeant (E-6)Instructor / writer, U.S. Army- Wrote and reviewed lesson plans and examinations in MS Word, cross referencing with proprietary testing software to avoid grammatical / spelling errors.
- Monitored students’ performance and academic standards, as well as provided mentorship to those who were falling behind which led to being selected as Instructor of the cycle, 2 cycles in a row.
- Presented Instructions and lesson plans to 30 students’ daily.
- Maintained and taught maintenance procedures to new Army Soldiers with emphasis on schematics reading and understanding, as well as vehicle maintenance and functionality.
- Instructed general mechanical aspects, hydraulics, electrical, cooling, and complete weapon system & communications equipment.
- Served as the Unit Safety NCO (Noncommissioned Officer), where I developed a training program, ensured it was on the training schedule, as well as conducted the training for the unit.
- Received information from Post level safety, and ensured dissemination of all safety information, as well as inspecting functional areas for compliance and validate proper safety materials were displayed.
- Developed a revised “missile reload” training lesson / plan to update safety hazards that required alignment not only with an equipment (technological) update, as well as procedural changes.
- Served as a driver training instructor on several pieces of equipment, both on and off-road, to include HUMVEE, HEMTT, 2 ½-ton, 5-ton vehicles, as well as forklift, crane, and other lifting devices.
- Conducted training and testing on maintenance and usage of power generation equipment ranging from 1 Kw, all the way to a duel 150 Kw, 3 phase, 400 Hz system that utilized a parallel inter-system to switch generators with no loss of power to the primary system.
- Managed newly received students in an on-boarding process, verifying their security clearances, all required prerequisites were met prior to each transitional step of their training process.
Dates From – JUL 1996 To DEC 2003Staff Sergeant (E-6)team / squad / platoon sergeant, U.S. Army- Managed between six to thirty soldiers on daily operations, based upon position of my tenure.
- Responsible for the accountability and mission readiness (maintenance) for over 8 million dollars’ worth of equipment.
- Conducted maintenance on several vehicles, this encompassed from basic repairs to complete engine rebuilds, and full wiring harness replacement.
- Was assigned as the “Additional Duty” Safety Noncommissioned Officer, being evaluated on multiple instances receiving many Commendable Ratings.
- Worked as the secondary NBC (Nuclear Biological Chemical) representative for the Platoon and Battery levels to ensure all unit members had all required safety equipment and conducted checks for proper fitment and sealing utilizing using the M41 PATS test system to ensure complete functionality.
- Maintained counseling records (peer review records), for all subordinate Soldiers as well as managed their PII (Personal Identifying Information), developing not only them as an individual Soldier, but their overall careers, and family short / long term goals.
- Detailed to work with Battalion S-1 to process individual PIV / CAC (Common Access Card) processing a multitude of personnel lost / damaged ID cards.
- All records were stored using a data redundancy system, functioning within both the military proprietary data storage, but with back-ups on MS word, with a tracker for reminders with MS Excel to ensure all suspense’s were kept.
- Preformed risk management daily for training events, in addition to regular daily activities, posting and disseminating all administrative documentation IAW unit policies and procedures.
- Trained subordinate Soldiers on proper risk assessment procedures, and how to completely evaluate situations and develop controlling methods that included PPE (Personal Protective Equipment) in addition to other controlling methods.
- Served as the unit R&U (Repair and Utilities) NCOIC (Noncommissioned Officer in Charge); In this position I not only coordinated general installation repairs, but also conducted full room, facility renovations involving plumbing, electrical, drywall, woodworking, flooring, AV (Audio-Visual), and a full kitchen installation.
- During my time as an R&U I also repaired and maintained kitchen equipment, furniture, locks, and lighting (florescent repair as well as incandescent).
- Repaired / replaced many heating, fan, or tumbling components of laundry equipment.
- Certified as a load master for shipment of hazardous materials to include munitions, gases, oxygen, and caustic materials.
- Served as a mail (postal) handler for Unit, and Battalion in both Garrison and FTX (Field Training Exercises), as well as in deployed environments.
- Worked in conjunction with other leadership to develop training plans, mission objectives, and deployment preparations.
- Served in Garrison, Korea, Germany, as well as deployed environments while maintaining 100% accountability of my personnel and equipment, with no losses in equipment, or life.
- Distinguished myself by being selected as Soldier of the year, as well as NCO of the quarter at Battalion and Brigade levels.
- Lead / participated in many teams conducting general grounds keeping, clearing and overall area beautification, to include cutting grass, weeding, edging, snow removal, and tree trimming, as well as police call.
- Was selected to fill a position in the unit administrative office due to computer / typing skills; that included record keeping, filing, organization, inventories, key control, scheduling, and overall office automations skills.
- Was pulled up to the Battalion level to serve in the S-3 (Training / Operations) to fill an administrative position, where I worked in conjunction with the S-6 (Communications) to not only fill administrative roles, but also trouble shoot computers and establish a communications relay in both training and real-world deployed environments.
- Was personally acknowledged by Gen Tommy Franks (3rd Army Commander) on my administrative abilities and communications skills (proper radio etiquette), all while processing the briefing sequence of events (PowerPoint presentation) during an onsite visit in Kuwait.
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