Robert Lindenstruth

Looking for a change in career.

Strong customer-service orientation with established track record as a self-starter and the skills to work independently in high pressure environments. Exhibits excellent interpersonal, communication and organizational skills. Performs at team-leader level and consistently demonstrates honesty, integrity, humility and understands the value in working together to achieve more. A faithful and dedicated employee, known for punctuality and pursuing employment options where good customer service and positive attitude make a difference.

Candidate Experience Representative II  | November 2021 - Present

Checkr, Orlando, FL

• Handled high volume of inbound phone calls and emails from applicants; resolved personal questions with empathy and care.

• Carefully reviewed background checks and provided accurate responses; consistently demonstrated high attention to detail.

• Manager appointed FLASH representative; provides other department’s employees with insight to program utilized methods/procedures; fosters a Growth Mindset and learn from others environment.

• League of Shadows member. Observes new hire’s performance and shares first-hand experiences/lessons learned; exercises a collaborative approach to personalgrowth.

• Participated in team trainings and stayed up to date with relevant policies and procedures.

• Knowledge of basic G-Suite applications (Gmail, Google Calendar, Google Docs), Zendesk,

Talkdesk, Guru, Dashboard.

SPA ASSOCIATE | May 2021 – March 2022

Hand & Stone, Orlando, FL

• Provided members and guests with an excellent spa experience.

• Answered phones, booked appointments and promotedhealth/wellness benefits of massage therapy.

• Positive, energetic attitude facilitated the sale of memberships, gift cards and upgrades; received monetary recruitment bonuses from management team.

• Completed all point of sales opening and closing procedures, including counting the contents of the cash register.

• Handled the most stressful situations professionally and multitasked with ease; consistently maintaining 100% focus on the guests.

BEAUTY ADVISOR | December 2020 – March 2021

Ulta Beauty, Peabody, MA

● Determined each guest’s needs and answered questions concerning products and services.

● Recommended additional and complementary products and/or services based on guest. interests or items already selected for purchase; promoted the Ulta Beauty loyalty and guest service programs.

● Courteously handled sales, refunds and exchanges.

● Served multiple guests at one time while maintaining composure during busy or peak selling times.

● Answered phone calls and processed payments.

● Ensured the store was replenished throughout the day and merchandising all products to company standards on shelves and tables.

SHOPPER | November 2019 – March 2020

Amazon Prime Now, Beverly, MA

● Processed Prime customer orders and prepared them for delivery, including food and household items; ensured product was in code and in good condition to meet customer’s expectations.

● Used mobile application to complete orders, request permission for substitution and communicate in real-time with online order customers.

● Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

● Maintained up-to-date knowledge of product and service changes.

FACILITATOR | May 2019 – November 2019

Stop & Shop, North Andover, MA

● Processed sales reports. Encompassed collecting revenue data, reviewing current      

customers and defining trends.

● Directly responsible for selecting Stop and shop products to complete online      

grocery orders; messaged customers if products were out of stock suggested

substitution options.

● Delicately packaged groceries for personal pickup or delivery.

• Processed cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment.

HAIR STYLIST ASSOCIATE | February 2018 – May 2018

Salon Forza, Andover, MA

● Enthusiastically greeted and welcomed incoming clients and directed them to                         various parts of the salon to receive treatments.

● Assisted hair stylists in applying hair color, cut hair, and apply chemical    

treatments.

● Blow dried and styled hair after treatments were successfully applied.

● Cleaned all work areas; swept floors, disposed of trash, wiped  

down styling and hair washing stations and sterilized all styling tools after use.

SANDWICH MAKER/CASHIER | August 2016 – November 2016

Jimmy Johns, Papillion, NE

● Provided world-class customer service, executing fast, accurate sandwiches, and helping to keep the restaurant clean.

● Processed customer’s orders via telephone, drive through and in-person.

● Sliced meats and chopped vegetables, provided sanitary service to the restaurant.

● Finalized purchases and processes payments.

HOST | December 2015 – January 2016

Texas Roadhouse, Papillion, NE

● Assigned patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of seatings.

● Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details were handled properly and customers' concerns were addressed.

● Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.

TEACHER | September 2015 – December 2015

Apple Tree Orchard Daycare, Papillion, NE

● Passionate and loved working with kids; enjoyed encouraging joyful learning in the classroom and beyond.

● Empathetic toward children and comfortable relating to them and spending time with them.

● Ability to communicate with children on their level, and relay pertinent information about them to their parents or guardians.

● Sterilized toys and maintained a safe play environment.

Psychology Studies, Merrimack College, North Andover, MA, Sept 2018 – Present  

High School Diploma, Papillion South High School- Papillion, NE, 2016