Risheon Mcmillan

I have served as a home health aide for my son for the past decade and am currently seeking part-time employment. I am passionate about being a mother to my two sons, as well as continuously working on personal growth. I also enjoy cooking and spending quality time with my family. Some of the key skills I have developed include time management, patience, the ability to remain calm under pressure, strong communication and customer service skills, knowledge of food safety practices, and being an effective team player.

Rishine McMillan

Philadelphia, PA 19141

Professional Summary

Dedicated retail professional with over 8 years of customer service experience across diverse retail environments. Proven track record in sales, customer relations, and cash handling operations. Known for accountability, teamwork, and maintaining positive customer relationships while contributing to business success.

 Work Experience

Sales Clerk
Trumedic, Willow Grove Mall | November 2017 - March 2020
Provided exceptional customer service and product knowledge to drive sales
Processed transactions accurately and efficiently using POS systems

 Maintained organized product displays and inventory management
 Assisted customers with product selection and recommendations
Contributed to team sales goals and store objectives

 Customer Service Representative
Trumedic, Willow Grove Mall | October 2015 - March 2016
 Delivered outstanding customer service in a fast-paced retail environment
 Resolved customer inquiries and concerns professionally and promptly
 Processed returns, exchanges, and special orders
 Maintained detailed knowledge of product features and benefits
 Supported team members to ensure smooth daily operations

Cashier
America Kids | January 2014 - September 2014
 Operated cash register and processed customer transactions accurately
 Handled cash, credit card, and check payments with precision
 Provided friendly customer service and assisted with product inquiries
 Maintained a clean and organized checkout area
 Balanced cash drawer at the end of each shift

 Cashier
The UPS Store | June 2012 - December 2012
 Processed shipping transactions and provided packaging services
 Handled multiple customer service tasks, including printing and mailbox services
 Maintained accurate records of transactions and inventory
 Assisted customers with shipping options and cost calculations
 Demonstrated reliability and attention to detail in all tasks

Core Competencies

Customer Service Excellence
Consistently deliver positive customer experiences and build lasting relationships.s

Team Collaboration
Work effectively with colleagues to achieve shared goals and company success.

Accountability & Reliability
Take ownership of responsibilities and consistently follow through on commitments.nts

Professional Communication
Express respect and appreciation for others while maintaining a professional stand. ards

Cash Handling & POS Systems
Experienced in accurate transaction processing and financial responsibility

Retail Operations
Knowledgeable in inventory management, product display, and sales support

District 1199c Philadelphia, PA

 GED Certificate
Roxburgh | Completed January 2014 - September 2014