Ripat Ahmed

Experienced account manager in corporate banking and business development with a proven track record of assisting startup and expansion small enterprises secure funding by analyzing financial records and collaborating with business owners. Skilled in acquiring licenses, accreditations, and personnel to ensure operational success. Seeking a new career path to grow in.

Educational Data Systems, Inc.                                                                                         Staten Island, NY NYC Business Solutions Center

Account Manger                                                                                                                   June 2023- Present

• Connected small business owners with lenders to secure financing

• Assisted associates and business owners in preparing and analyzing financial documentation required for grant or loan applications.

• Built and managed partnerships with community development organizations, banks, credit unions, alternative lenders, and credit building firms to support clients in need

• Trained clients on financing options and financial management to enhance their knowledge in seeking services or loan management

• Assisted aspiring business owners in understanding and successfully navigating the launch process, encompassing business concepts and initial company procedures

• Assisted clients with the submission of applications for different government grants and incentives, including MWBE certification

• Collaborated with Account Managers from various NYC Business Solutions Centers to identify and implement best practices, boost productivity, and overcome obstacles.

Citizens Bank                                                                                                                                       Brooklyn, NY Universal Banker                                                                                                               July 2022 – June 2023

• Created new client accounts by completing required paperwork and applications

• Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.

• Assessed current and prospective clients' needs to deliver required services

• Provided customer service to clients by answering questions, resolving complaints and processing transactions.

• Assisted customers with online banking setup and troubleshooting issues.

XO Automotive​​​​​​​  ​                       Bronx, NY Account Manager/ Payroll Assistant (Remote Part Time) ​                       July 2021- January 2023

• Maintained an organized and secure workplace while efficiently managing inventory.

• Reviewed and analyzed follow-up reports and fresh consumer data received after work

• Organized documentation for car inspections and insurance claims

• Provided customer service solutions during off-hours for new and current clients

• Efficiently tracked employee's hours daily

• Managed records of automobile and client services

J.P Morgan Chase                                                                                                                              New York, NY  Personal Banker/Associate Banker                                                                     March 2020 – July 2022

• Handled account management duties such as processing bank withdrawals and deposits, as well as managing money orders.

• Analyzed client requirements and suggested appropriate goods and services to meet their needs.

• Marketed a range of financial products such as loan products, credit cards, and bank deposits

• Pursued generated leads to secure new corporate and individual clients.

• Documented all phone conversations and marketing actions to facilitate tracking of customer inquiries, preferences, and campaign performance.

• Addressed client concerns accurately and professionally

J.P. Morgan Chase                                                                                                                            New York, NY

Bank Teller                                                                                                               October 2017- March 2020

• Processed customer deposits and withdrawals accurately, balancing cash drawer daily.

• Maintained confidentiality of bank records, transactions and customer information.

• Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

• Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.

• Performed cash handling duties including counting currency, coins and checks.

Ahad & Co. CPAs                                                                                                                 Bronx, New York CPA Assistant                                                                                             January 2017 – October 2017    

• Scheduled yearly income tax filing appointments by initiating calls with existing clientele

• Assisted in the preparation of individual tax returns

• Followed up with customers to ensure timely submission of tax-related documents

• Monitored and controlled office inventory, while conducting regular filing duties

• Organized and maintained filing systems for documents and records.

• Assisted in the preparation of reports, presentations and correspondence.

Charles Tyrwhitt                                                                                                                        New York, NY Sales Associate                                                                                   December 2016 - October 2017

• Optimized in-store sales opportunities, including seasonal discounts for clients

• Enhanced in-store revenue by presenting fresh incentives and offers to current customers.

• Organized the cash register for efficient use

• Instructed new employees on the Charles Tyrwhitt procedure

• Assisted customers with product selection, sizing and styling.

Brooklyn College/ City University of New York                                                                     Brooklyn, NY

Bachelor of Science in Accounting                                                                                         Class of 2017