rebecca canada

Results-driven Change Management and Operational Strategy Professional with a proven track record of driving process transformation, optimizing stakeholder collaboration, and enhancing business efficiency. Adept at strategic planning, risk management, process optimization, and cross-functional leadership, with expertise in managing large-scale change initiatives, regulatory transformation, and data-driven decision-making. Skilled in developing structured frameworks, ensuring compliance alignment, and delivering measurable improvements in operational performance.

As a Vice President of Change Management and Compliance at J.P. Morgan Chase, I worked closely with Front- and Middle-Office teams to embed regulatory frameworks into operational processes while ensuring compliance with evolving financial regulations. I have successfully led client transition initiatives, overseeing data migration, process integration, and service implementation to smooth transitions from contract execution to full operational service. Additionally, my ability to analyze client data, identify risks, and implement mitigation strategies has improved transition outcomes and long-term client success.

My key competencies include:

• Client Transition & Implementation: Developing and executing transition plans, managing client expectations, and ensuring seamless data migration and service integration.
• Stakeholder Coordination & Communication: Collaborating with internal teams, conducting governance meetings, and providing executive-level reports and dashboards.
• Product & Service Development: Engaging with clients to understand their challenges, proposing innovative service solutions, and working with technology teams to enhance product offerings.
• Risk Management & Issue Resolution: Proactively identifying risks, addressing challenges, and ensuring all contractual obligations are met throughout the transition process.

St. John’s University | Jamaica, NY | J.D., Licensed in NY & NJ [Inactive]                 1998

Wellesley College | Wellesley, MA | B.A.                                                                          1993