
Maggie Bode
Sales
Services offered
Dynamic Customer Success Director with 7+ years of experience in SaaS-driven environments, specializing in enterprise client onboarding and strategic account management. Proven leader with a track record of achieving a 99% customer retention rate and significant MRR growth. Adept at fostering cross-functional collaboration and enhancing client satisfaction, aligned with startup dynamics.
Experience
With over seven years of experience driving customer success, building high-performing teams, and fostering cross-functional collaboration, I have a proven track record of delivering exceptional results in SaaS, fintech, and service-oriented industries.
In my current role as Director of Sales and Account Management at DaVinci Lock, I led the transition to a paid SaaS model, generating +$1M in revenue leveraging API solutions to streamline workflows and enhance partner satisfaction.
Previously, as Director of Client Services at Alfred, I managed a team serving over 300 multifamily properties, securing a 95%+ renewal rate with enterprise clients like Greystar and JP Morgan. I spearheaded strategies that reduced implementation timelines by 50% while driving consistent revenue growth.
My strengths lie in building scalable processes, mentoring teams to exceed performance targets, and aligning technical solutions with partner needs. I am passionate about creating exceptional customer experiences while balancing organizational objectives. With a collaborative, results-driven approach, I thrive in fast-paced environments where innovation and impact go hand in hand.
Education
I hold a Bachelor's degree in Business Administration where I gained foundational skills in strategic communications and revenue growth within an organization.
Professionals in the same Sales sector as Maggie Bode
Professionals from different sectors near New York City, New York
Other users who are called Maggie
Jobs near New York City, New York
-
Smartly is seeking a high-impact executive to serve as the VP,Customer Success, North America. · ...
New York1 month ago
-
· About Hatch · Hatch is the AI growth engine for service businesses. Our AI CSR platform scales 1:1 customer communication across voice, SMS, and email -- enabling businesses to convert more leads, increase revenue efficiency, and accelerate growth without adding headcount. · O ...
New York City1 week ago
-
About Novata is a public benefit corporation founded by a unique consortium of leading foundations and private-sector organizations including the Ford Foundation the Omidyar Network S&P Global and Hamilton Lane. Our mission is to empower the private markets to build a more inclus ...
New York, NY1 month ago