
Raquel Villegas
Education / Training
Services offered
Energeticprofessional with 10+years ofworking experience at the high sea, on board cruise ships from 90 to 3500 passengers + crew; known forturning challenges into opportunitiesfor success.Highlyorganizedanddetail-obsessed. Anaturalteamplayer, building strong connections with coworkers and creating a fun, productive environment. Whether on the front lines or behind the scenes, I am all about delivering top-notch service, embracing new tech, and constantly pushing for improvement. Ready to tackle any challenge and help the team shine!.
Experience
Teacher of English as a second language– Juan Pablo I School – Puerto Montt, Chile
March 2013 – November 2015
- Developed lesson plans for groups of 15 students, ages 6 to 16, tailored to different learning needs and levels.
- Promoted language acquisition and social studies understanding through interactive teaching methods.
- Maintained a positive and inclusive classroom atmosphere, encouraging student participation.
Fine Jewelry and Watches Specialist/Sales Associate – Celebrity Cruises RCCL – At Sea
December 2015 – January 2023
- Specialized in fine jewelry and watches, utilizing advanced sales techniques to promote products, upsell, and achieve sales targets.
Education
Coast Pilot Cadet, Cepromar, Valparaiso - August 2021
BA Education (English as a Second Language), Universidad San Sebastian – January 2013
AA Touristic Services, Salesianos Padre San Jose, Puerto Montt, Chile – November 2007
| Basic Safety Trainings (STCW) | Bridge Equipment Reading | Navigation & Watch keeping |
| Customer ServiceExcellence | Excellent Communication | Attention to Detail |
| Teamwork and Collaboration | Critical Decision-Making | Native English &Spanish |
| Proactive Attitude | Point of Sale (POS)Systems | Intermediate Portuguese |
| Desire to Learn and Grow | Database & Inventories | Phone & Online Support |
| Problem Solving | Microsoft Office Suite
| Mobile Devices Proficiency
|