Raquel Villegas

ESL Teacher and Cruise Ship Seafarer

Education / Training

Concord, Cabarrus

Services offered

Energeticprofessional with 10+years ofworking experience at the high sea, on board cruise ships from 90 to 3500 passengers + crew; known forturning challenges into opportunitiesfor success.Highlyorganizedanddetail-obsessed. Anaturalteamplayer, building strong connections with coworkers and creating a fun, productive environment. Whether on the front lines or behind the scenes, I am all about delivering top-notch service, embracing new tech, and constantly pushing for improvement. Ready to tackle any challenge and help the team shine!.

Sales associate

Esl teacher

Cruise ship seafarer

Approximate rate: USD$ 26 per hour

Experience

Teacher of English as a second language– Juan Pablo I School – Puerto Montt, Chile

March 2013 – November 2015

Developed lesson plans for groups of 15 students, ages 6 to 16, tailored to different learning needs and levels.
Promoted language acquisition and social studies understanding through interactive teaching methods.
Maintained a positive and inclusive classroom atmosphere, encouraging student participation.

Fine Jewelry and Watches Specialist/Sales Associate – Celebrity Cruises RCCL – At Sea

December 2015 – January 2023

Specialized in fine jewelry and watches, utilizing advanced sales techniques to promote products, upsell, and achieve sales targets.

Education

Coast Pilot Cadet, Cepromar, Valparaiso - August 2021

BA Education (English as a Second Language), Universidad San Sebastian – January 2013

AA Touristic Services, Salesianos Padre San Jose, Puerto Montt, Chile – November 2007

Basic Safety Trainings (STCW)	Bridge Equipment Reading	Navigation & Watch keeping
Customer ServiceExcellence	Excellent Communication	Attention to Detail
Teamwork and Collaboration	Critical Decision-Making	Native English &Spanish
Proactive Attitude	Point of Sale (POS)Systems	Intermediate Portuguese
Desire to Learn and Grow	Database & Inventories	Phone & Online Support
Problem Solving	Microsoft Office Suite	Mobile Devices Proficiency