RaeJean Thomas

Solutions driven individual with an extensive background in Supply Chain, Demand Planning, Customer Service and Business Administration. Experienced in training, analysis, consulting, account management, and continuous improvement. Dedicated to using cross-functional communication to effectively diagnose, improve, and troubleshoot operational problems efficiently in a team setting.

Substitute Teacher 2016-Present

• Licensed K-12 practitioner through the Ohio Department of Education.
• Teach (list subjects) to elementary and middle school students for varying leave of absences.

Office Administrator 2004-2019

• Provided general office support to President.
• Responsibilities included: Sales lead data generation, expense tracking, invoice processing, tax preparation, conference planning and logistics, proposal creation along with legal research and data presentation for litigation.

Owner/Operator - Rosemont Stone, LLC   2011-2013

• Created all digital (website) and printed marketing materials.
• Supported service and design elements of custom products for new customers.
• Handled international orders, import duties and installation of large freight cargo.

Forecast Analyst     Sept 2003-June 2004

• Implemented demand planning process for hospitality division of textile manufacturer.
• Developed forecasting system by item for sales training and executive summary analyses.
• Led inclusion of hospitality division in Sales and Operations Planning procedures
• Supported Annual Business Reviews by Sales, focused on identifying expected growth opportunities.

Demand Analyst  2001-2003

• Prepared detailed schedules of demand plans for Marketing, Sales and Supply Chain.
• Implemented key processes and systems to support a seamless supply procedure from development through launch.
• Supported, designed and implemented strategic planning process with key data about anticipated shipment schedule for Sales & Operations.
• Led project management efforts within the Supply Chain Management team.
• Utilized Access database and Logility Voyager software to create and maintain detailed item level forecast for inventory.
• Created measurement tools for forecast accuracy and supply availability/fill rate.

Business Manager   1998-2001

• Served as Account Manager for 45 publishers.
• Reduced inventory by 65% through improved sales and order forecasting.
• Managed wholesaler efficiency to 50% sell through and improved publisher payables by 40%.
• Researched and implemented retail promotions based on circulation and financial viability
• Negotiated new contracts, extensions and additional title amendments.
• Streamlined launch programs for all new titles through market research, comparative analyses,
• retail chain authorizations, and promotional programs.
• Created aggressive direct marketing programs, including purchase/integration of outside telemarketing/distribution firm.
• Developed sales reporting system along with billing, collections and credit card transaction systems.
• Designed marketing and promotional materials including all sales sheets, promotional programs
• and quarterly retailer newsletters to increase sales.
• Oversaw distributor accounts and developed logistics management for order processing and shipping requirements.

Logistics Coordinator  1993-1998

• Core responsibilities included: pricing, cost analyses, special service quotes and tariff rate analyses.
• Implemented job approval and production scheduling system (which led to X).
• Researched, developed, and implemented new mail products, including operational training.
• Prepared sales proposals assisted sales in closing new accounts and supported ongoing account management.
• Developed new Accounts Receivable and Quality Control policies and procedures.
• Maintained less than 4% of outstanding balance over 60 days for 500 accounts.
• Created sales analyses, bonus programs and trend reports for executive staff.
• Processed monthly commission reports including adjustments and bonuses.

Bachelor of Science - Finance - Illinois State University