Pamela Agbosu

A dynamic and resourceful software engineer with a proven track record of achievement in project quality assurance management, project management, Agile and Scrum methodologies, software testing, sprint planning, backlog refinement, use case reviews, design meetings, web design and testing, product / feature testing, test case creation, execution exploratory testing, system integrations, usability, and training and development. Validates end-to-end scenarios involving complex integrations with administrator, employer, and consumer web portals. Documents processes used for training and test execution. Serves as a key contributor to long-lasting organizational success.

A highly experienced Senior Software QA Engineer with 11 years at WEX Health, specializing in cloud-based healthcare web applications and backend systems. Proficient in all phases of the software testing lifecycle, including test planning, execution, defect management, and documentation. Expertise in validating complex end-to-end scenarios, API and web service testing, and SQL data validation. Strong understanding of Agile/Scrum methodologies, CI/CD pipelines, and version control systems. Demonstrated ability to collaborate effectively with cross-functional teams, including offshore QA teams, and to ensure quality, compliance (HIPAA), and timely delivery of projects. Skilled in automation using .NET and C#, and experienced in improving QA processes and methodologies.

ADDITIONAL EXPERIENCE

OPPORTUNITY PARTNERS, Quality Assurance Analyst, 2012-2014. Performed web and mobile testing on iOS and Android devices for financial application in Agile environment. Managed multiple projects (stories) simultaneously, despite shifting requirements. Wrote, executed, and managed test scenarios and test cases identified from requirements. Created and maintained sprint coverage and QA progress reports using Excel. Estimated testing efforts and reported blockers and pertinent information to lead QA and product owners. Identified, quantified and reported defects using ALM and Version One, and also verifies bug fixes. Aided daily scrum meetings, defect calls, team updates, and sprint planning meetings.

TECHNICAL SKILLS

Management and Reporting Tools: Agile and Azure DevOps (AZDO), CD/CI, Team Foundation Server (TFS), Microsoft Test Manager (MTM), ALM/Quality Center, Version One, MS Excel, MS Project, SmartSheet, JAWS, NVDA, Postman, ReadyApi

Testing: Mobile, Web Services, Functional, Regression, Integration, ETL, Back-end/Data Warehouse, Smoke, Exploratory, End to End Testing, White Box, User Acceptance Testing (UAT) 

Other Technologies:SQL Server, SmartBear ReadyAPI /SOAP UI, WCF Storm, Postman, API, Microsoft Office Suite, G Suite, SnagIt, Beyond Compare, Share Point, Webex, Mainframe, JIRA, BrowserStack, Confluence, Figma, AWS

EDUCATION

HAMLINE UNIVERSITY, St. Paul, Minnesota

Master Of Business Administration (MBA), Finance, 2013

CATHOLIC UNIVERSITY OF GHANA, Sunyani, Ghana

Bachelor Of Science (Bsc) Economics and Business Administration, 2008