Nicholas Jones

4 years experience in customer and client service. Proficient with computers (both Mac and PC) with 3+ years in email support and digital operations. College graduate with a Bachelor's degree in music production. Proficient in both English and Japanese. A fast learner with a positive attitude. Skilled at taking direction and always eager to go above and beyond.

4+ years in customer and client service. 2+ years in data entry and digital operations at music distributor Soundrop, until affected by mass layoffs. Currently working an interim position at a Japanese market, where I was promoted to Supervisor in under 3 months. Eager to return to operations or client services, where I believe my skillset shines the brightest.

I hold a Bachelor's Degree from Berklee College of Music. Graduated high school at the Urban School of San Francisco.