Navdeep Singh

Technical Project Manager with 8 years of of overall experience in managing large-scale projects, software application support, product assessment and cross functional team collaboration based out of multiple geographical locations. Sound functional knowledge in conceptualization and execution of a program vision from start to finish. Managing complex milestones while adapting to changes and shifting priorities. Aim to use my proven systems evaluation, operations analysis and leadership skills to fill the position in your firm.

As a Technical Project Manager at Equinox, I led various technical projects to improve operational efficiency and customer experience. I successfully migrated 189 VOIP phones for 63 Blink Fitness locations and introduced new kiosk applications to over 75 Blink Fitness and Blink Franchise locations, resulting in a 15% reduction in lag time. The person also managed vendor RFPs, saved 20% of the quarterly budget, and decreased annual field tickets by 45% by implementing an IT assets tracking database, IT operation guidelines, and a disaster recovery plan. Additionally, we improved business process efficiency by developing a customized spreadsheet and streamlined the Okta migration of nearly 200 corporate employees.

As a Systems Administrator at Hunter College, I performed a wide range of tasks to ensure the smooth operation of IT systems. By installing and upgrading software, configured applications, and implemented file backups for over 100 desktops. I also trained new technicians and developed SOPs for the Audio-Visual Department. I am well experienced in administering Windows Terminal Server, Group Policy management, Zendesk, and Active Directory. While regularly performed system maintenance and resolved system issues in a timely manner. Also installed and configured local and wide area networks, set up administrator and service accounts, and administered multiple Windows Server roles and features.