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Miguel Ortiz

Miguel Ortiz

Student

Customer Service / Support

Homestead, Miami-Dade County

Social

About Miguel Ortiz:

Religious Studies Student

Experience

Publix, Homestead Florida - Baker

  • Passion, as a baker one has to have to genuinely enjoy the whole process of procuring, preparing, cooking, and serving food.
  • Leadership skills, have to be able to give direction to their team and maintain an amicable atmosphere in their kitchen. to guide, coach, and monitor juniors so that the operations run smoothly.
  • Organization,  Every aspect of the job has to be planned out be it the proper utilization of staff, the traffic flow of the kitchen especially during rush hours, the kitchen layout, and the food preparation.
  • Business sense, The kitchen has to not only produce tasty food, it has to be cost effective and wastage should be minimal.
  • Multitasking, all the elements of a kitchen have to come together at the right time to result in seamless satisfactory service. The baker must keep tabs on all of it.  The ability to multitask comes to great use in life not just in the kitchen.
  • Commitment to quality: Every baker has to be committed to quality using only the freshest and best quality ingredients and the best techniques to produce tasty food of the highest grade.
  • Handle criticism: To face criticism and be able to handle it with equanimity, analyze the feedback, and take appropriate action on it.

Publix, Homestead Florida - Bakery Apprentice

  • Clear Team Communication.
  • Creativity with Flavor and Texture. 
  • Excellent Hand-Eye Coordination. 
  • Patience Under Pressure.

Publix, Homestead Florida - Cashier

I have understood and have strengthened several attributes and qualities as a cashier and in all of the positions I’ve been a part of so far, things like:

  • Friendly and positive attitude.
  • Excellent customer service.
  • Excellent communication skills.
  • Ability to make change.
  • Basic math skills.
  • Attention to detail.

Education

Miami Dade College - Associate Degree

JUNE 2023 - PRESENT

Undergraduate in Religious Studies

Keys Gate Charter High School - High School Degree

AUGUST 2017 - JUNE 2021

Graduate of Keys Gate Charter High School in June 2021

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