Michael Roberts

Ambitious professional who has a background in customer service, personal sales and B2B sales.

Possesses strong interpersonal skills and ability to understand customers needs. Well equipped with

knowledge of Microsoft Office (excel, power point, word, access). Great B2B skills with high quota demand

as well as growing current accounts.

Senior Account Executive

PLS Logistics Services-Jacksonville, FL

April 2021 to September 2025

• Managed and expanded a portfolio of client accounts

• Developed tailored freight solutions, negotiating rates, and ensuring seamless execution of logistics

services.

• Identified new business opportunities and driving revenue growth while collaborating with internal

teams, building strong client relationships, and utilizing logistics software to optimize operations.

Farmers Insurance Agency Producer

Farmers Insurance Group-Plano, TX

January 2019 to April 2021

• Account Management of over 1800 total accounts with the agency.

• Manage each account including servicing, making payments and sending out documents as requested.

• Upsell to current clients.

• Cold calling, lead calling, inside and outside sales.

• B2B Sales, as well as B2B Marketing.

• Give presentations to prospective clients and businesses, as well as current clients.

Assistant Manager

Firestone Complete Auto Care-Dallas, TX

October 2017 to December 2018

Business Marketing (Bachelor's degree)

Texas State University-San Marcos-San Marcos, TX

August 2011 to January 2014